As the Urgent and Emergency Care Programme Lead (UEC) you will work as part of a team to co-ordinate the improvement of healthcare services across the local health economy. You, working alongside colleagues and clinical leads, will project manage a variety of major and minor service improvements across the local health economy. You will develop and maintain strong relationships with external agencies for example local providers (e.g. hospital, primary care, community, independent sector and third sector providers) and other commissioners (e.g. OMBC and NHS Greater Manchester). You will develop and utilise a combination of subject matter expertise relevant to the projects and technical (commissioning, programme management and service improvement) skills to ensure delivery of elements of the Locality's strategic plan. Key Duties and Responsibilities Represents the Locality and NHS Greater Manchester in forums associated with projects and plays a key role in communicating on behalf of the Locality and NHS Greater Manchester with other agencies. Works closely with clinical leads to deliver a variety of projects. Maintains relationships with external agencies including providers, other commissioners and other agencies. Uses these relationships to develop safe, high quality, integrated services for patients. Works in partnership with a wide range of stakeholders to develop project plans. Collaborates with colleagues from other disciplines to develop and deliver strategic and operational plans. Communication Communicates highly complex and sensitive information to a broad range of internal and external stakeholders. Engages with professionals in various fields and presents information at external stakeholder meetings. Contributes to media enquiry responses and responds to Freedom of Information Requests. Writes accurate and concise reports for formal boards and the public. Information Resources, Analysis, and Decision Making Utilises information systems to view, input, retrieve and analyse data. Supports the development of dashboards and ensures projects develop and review key performance indicators. Interprets data to make recommendations to support commissioning decisions. Planning & Organisation Project manages service improvement projects and leads steering groups. Develops and delivers project and operational plans, ensuring robust action plans are in place. Regularly produces written and verbal reports on the progress of projects. Patient/Client Care Provides general non-clinical advice to patients, clinicians, managers, and the public. Ensures patient needs, experience, and outcomes are central considerations guiding service improvements. Policy & Service Development Develops project plans and policies in line with Locality and national strategies. Leads the development of bids for funding in partnership with stakeholders. Financial & Physical Resources Leads the development of service specifications with internal and external providers. Maintains financial control and implements interventions to restore budget balance. Identifies opportunities to release resources through innovation and productivity plans.