L'Oréal Indi Brands Advisor
Belonging to Indi Brands
Working for L'Oréal Indi Brands, nothing gets in the way of good vibes. We make authentic connections and encourage our teams and customers to be unapologetically themselves.
Conventional beauty has never been our thing. We value self-expression, pushing boundaries, and empowering our community.
Our brands move at the speed of culture, drive innovation, and see the beauty in everything. We believe that skin knows no gender and one size doesn't fit all when it comes to make-up. We have a passion for helping people achieve their own goals. Our teams create a space where people explore, play, have fun, and everyone feels welcome.
Join us and become a Brand Ambassador across the L'Oréal Indi Brands, including Urban Decay and IT Cosmetics, with our multi-tasking, jaw-dropping, long-lasting efficacious products.
What you'll be doing
1. Providing an unforgettable experience by being an Indi Brand Ambassador.
2. Contributing to your brand, counter community, values, and shared goals.
3. Achieving individual goals agreed with your counter manager.
4. Keeping up to date with the latest make-up, skincare, and wellness trends.
5. Delivering an unforgettable experience through the Indi Brand service.
6. Proactively making authentic connections with customers.
7. Demonstrating our products that match customer goals, sharing brand stories, product knowledge, tips, and hacks.
8. Updating new and existing customers about exciting events on counter.
9. Eventing and animating - bringing to life fun and inclusive moments/events across Indi brands.
10. Being an Indi Brand advocate - sharing all about the Indi brand community, our brands, and products on internal and external social channels in line with company policies.
11. Working as a team to ensure all training is followed and completed.
12. Completing individual worksheets daily/weekly online and offline (Tamigo/One Retail).
13. Ensuring all counter standards are met.
What you'll need
1. Enthusiasm about make-up, skincare, or wellness.
2. Enjoy making connections with customers and being at ease talking about our products and brands.
3. A desire to help meet customers' needs and create memorable experiences.
4. A desire to achieve goals and create activity in-store.
5. Enjoy working in a retail environment and as part of a team.
6. Comfortable with technology and happy to engage across our channels.
7. Clear communication skills.
8. Able to work flexibly as per the needs of the business.
9. Sufficient right to work in the UK and the right to travel within the UK and Ireland.
Support and Development
1. An Indi brand induction will consist of face-to-face and online modules in your first 3 months.
2. Regular training with your Area Manager, Education Manager, and Peers.
3. Education on service, retail, skincare, make-up, and wellness.
4. A full training induction will also be held in our beautiful head office in Hammersmith, London.
5. Regular training events with hands-on experience with the latest innovation and trend-setting products.
6. Self-learning access through our internal platform.
7. The opportunity to work with your counter manager, Area Manager, and Education team to progress into future roles.
Benefits and Rewards
1. Competitive salary & commission scheme.
2. Access to 35 brands worth of products within our L'Oréal Staff Shop.
3. 30 days holiday (inclusive of bank holidays).
4. Discounted dental insurance.
5. Employee referral bonuses.
6. Additional support on mental health and financial advice.
7. Be part of our sustainability journey with L'Oréal for the future! #Beautythatmovestheworld
At L'Oréal, we take pride in creating a diverse, equitable, and inclusive environment where everyone is welcome, and their contributions are valued. We are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. We welcome different backgrounds, experiences, personalities, and perspectives.
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