Full job description
Are you highly organised, detail-driven and take a thorough approach to your work? Do you strive to provide a premium and seamless service for customers? If so, you’ll be a perfect fit at P V Dobson.
We love people who value exceptional customer experiences, in the same way that we do. P V Dobson are committed to providing our customers with the highest level of service – as a Warranty Administrator, this is where you’ll play a critical role.
What you’ll bring to the role:
* Great understanding and experience of warranty processes in an Agricultural, Industrial or Motor retail environment.
* Excellent communication, organisation, and interpersonal skills, with the ability to thrive in a fast-paced environment and remain calm under pressure.
* A conscientious mindset with a focus on adhering to all company and manufacturer disciplines and procedures.
* Attention to detail, ensuring all warranty claims submitted comply with manufacturers published manuals and repair time schedules.
* A thorough approach to ensure all invoices on the warranty debtor accounts are legitimate claims.
* Preparing accurate invoices for warranty work carried out.
* Complying with manufacturer warranty submission times.
Minimum Requirements:
* Customer service: 1 year (required)
* Administrative experience: 1 year (required)
* GCSE or equivalent (preferred)
* Driving Licence (preferred)
Benefits:
* Company pension
* Employee discount
* On-site parking
* Referral programme
Schedule:
* Day Shift
* Monday - Friday
Work Location: In person
Pay: £14.00-£15.00 per hour
Expected hours: 40 per week
P V Dobson are an Equal Opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, age, national origin, disability, gender identity or any other protected factor.
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