Vehicle Service Advisor required in Kidlington.
* Starting salary up to £26,780 per annum pending experience.
* Additional performance-related bonus scheme providing a £32-34,000 uncapped annual on-target earnings.
* Monday to Friday 8:00am-6:00pm. No weekends required!
* Fantastic long-term career prospects with a large multi-site dealer group operating 20 centres across the UK.
Our client, a franchise approved car dealership based in Kidlington, is currently looking to recruit a Service Advisor to join their busy Service Department.
Reporting to the Aftersales Manager and working alongside another Service Advisor, you will need to be a confident relationship builder, and be able to influence and advise customers on minor technical issues with their vehicle whilst delivering a first-class service, also achieving the company objectives and targets. You will greet customers in the Service Department and book their vehicles in for associated repair work, have extensive liaison with the workshop to chase work in progress, up-sell on additional products and services where possible, and keep customers informed of the progress of their vehicle whilst taking payments for work completed.
Do you need previous experience as a Service Advisor? In short, no!
Prior or present experience working as a Service Advisor or in a very similar capacity would be beneficial however our client is willing to consider candidates from a customer service/hospitality orientated background looking to undertake a new challenge in the motor trade. Overall you will be able to deliver the very highest level of customer service through strong communication skills resulting in total customer satisfaction. You will have a passion for working for the brand our client represents and have very strong organisational skills along with IT proficiency (experience with the Kerrige Dealer Management System would be highly advantageous but is non-essential). Liaising with manufacturers to authorise warranty repairs and general knowledge of automotive warranty procedures would also be advantageous but is non-essential. A UK driving license with minimal points is also essential at this stage.
What's in it for you? For your hard work as a Vehicle Service Advisor, our client is offering...
* Starting salary up to £26,780 per annum pending experience.
* Additional performance-related bonus scheme providing a £32-34,000 uncapped annual on-target earnings.
* 22 days annual holiday allowance plus the 8 bank holidays.
* Workplace pension scheme.
* Various additional company benefits discussed upon application.
* Fantastic long-term career prospects with a large multi-site car dealer group established throughout South West England and South Wales.
* Working hours from 8:00am-6:00pm Monday to Friday. No weekends required!
If you are interested in hearing more about this Service Advisor job in the Kidlington area, please contact Sarena Abbott at Perfect Placement Today.
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