Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. MUFG (Mitsubishi UFJ Financial Group) is one of the world's leading financial groups. Headquartered in Tokyo and with approximately 350 years of history, MUFG is a global network with around 2,300 offices in over 50 countries including the Americas, Europe, the Middle East and Africa, Asia and Oceania, and East Asia. The group has over 150,000 employees, offering services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing. As one of the top financial groups globally with a vison to be the world's most trusted, we want to attract, nurture and retain the most talented individuals in the market. The size and range of MUFG's global business creates opportunities for our employees to stretch themselves and reap the rewards, whilst our common values, to behave with integrity and responsibility, and to build a culture which is fair, transparent, and honest, underpin everything that we do. We aim to be the financial partner of choice for our clients, whatever their requirements, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. MUFG's shares trade on the Tokyo, Nagoya, and New York (NYSE: MTU) stock exchanges. The group's operating companies include, but are not limited to, Bank of Tokyo-Mitsubishi UFJ, Mitsubishi UFJ Trust and Banking (Japan's leading trust bank), Mitsubishi UFJ Securities Holdings (one of Japan's largest securities firms), and MUFG Americas Holdings. Please visit our website for more information - mufgemea.com. Overall Purpose of Job: To manage the Loan Middle office client manager team. Act as an SME for the Loans portfolio handled by the Loans Middle Office as Agent and Lender. To ensure that facilities under the control and management of LMO are maintained accurately within the systems and controls available. Ensuring all facilities can be serviced and all drawings have been processed in a timely manner in accordance with MUFG policies (credit approvals, legal framework, current regulatory and compliance requirement) and procedures. No of Direct Reports: 4-5 Essential Functions: - Responsible for maintaining up to date and accurate procedure manuals, which precisely reflect the real day to day operations and market practice. The manual and are to be inclusive of changes resulting from industry or legislative developments and preventative measures. - Responsible for the facilitation of well-structured training and adequate supervision to ensure staff are well informed with the necessary tools and adequate oversight to perform their role well and to the standards expected by the Bank. - Daily monitoring of the triggers throughout the loan lifecycle via the system/diary notes to ensure the loan is serviced accordingly. - Support the Front Offices on new product and servicing of the deal. - Co-ordinate across Operations to ensure the deal is processed in a timely manner. - Act as escalation for direct team and the wider LMO team. - Utilising expert knowledge the product and market to manage syndicated Loan facilities portfolio assigned to the successful candidate. In addition to this, the successful candidate will be expected to provide expert guidance and direction to less experienced LMO staff to assist with the completion of their duties and responsibilities. This will cover all life cycle events from correct systematic capture of the facility at Financial close to the ongoing event management and servicing of the transaction post close. - To verify and validate transactions created by other LMO staff to ensure precise and correct instructions are delivered to the appropriate processing areas for accurate error free execution - Oversee the creation, or, give direction and guidance in the creation of control tools necessary to administer client facilities where the Bank's systems are considered inappropriate. This will ensure all transactions processed remain within the approved parameters and agreement of the facility. - Continually review and challenge processes and procedures to maximise efficiency and processes that allow highest possible facility usage with a view to maximising the revenue streams, in order to satisfy client and other stakeholder's requirements. - Ensure the creation and flow of information is accurate and timely to enable Management and stakeholders to act appropriately. - Working with Head of LMO to achieve the short-term, medium-term, and long-term goals of the team. - Chair monthly service meeting with each FO sector reviewing pipeline, volumes, capacity and prioritisation queues. - Responsible for working autonomously to resolve operational issues as they arise, and providing, where necessary, the implementation of preventative measures to avoid reoccurrence of incidents. - Build relationships throughout MUFG to establish a peer network, gather relevant information and help to ensure effective inter-departmental collaboration. - Operate as product specialist providing subject matter expertise where required. - Be at all times abreast and up to speed with market developments in relation to the product stream, and be instrumental in Change Management when required Education: - Additional language skills advantageous Work Experience: As this is a Vice President / SME position the candidate should possess: - Considerable experience of working within a Financial Institution Middle Office Control function. - Considerable operational experience of loan products - Operational and administrative knowledge of the loan market. - Experience in reviewing loan agreements. Functional/Technical Skills and Knowledge requirements: - Bi-lingual Proficient in up-to-date standard practices relative to the products administered within, Loans markets - Proficient in the standard Microsoft Office suite (e.g. Outlook, MS Word, MS Excel Personal Requirements: - Excellent communication skills - Results driven, with a strong sense of accountability - A proactive, motivated approach. - The ability to operate with urgency and prioritise work accordingly - Strong decision making skills, the ability to demonstrate sound judgement - A structured and logical approach to work - Strong problem solving skills - A creative and innovative approach to work - Excellent interpersonal skills - The ability to manage large workloads and tight deadlines - Excellent attention to detail and accuracy - A calm approach, with the ability to perform well in a pressurised environment - Strong numerical skills We are open to considering flexible working requests in line with organisational requirements. MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership. We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law. At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them Our Culture Principles - Client Centric - People Focused - Listen Up. Speak Up. - Innovate & Simplify - Own & Execute