Job summary Norfolk and Suffolk NHS Foundation Trust are seeking self-motivated and expert individuals who are committed to driving improvement across our services. The Trust is looking to recruit a Senior Business and Performance Manager to help improve quality and performance across the organisation as part of our ambitious improvement journey, working closely with community and mental health services across Norfolk and Suffolk. The successful candidates will be responsible for ensuring that data and information is not only of high quality but actively used to measure performance and provide effective services that improve clinical outcomes and services for patients. With robust skills in analysing and interpreting information, the post holders will work with senior operational and clinical leaders to enable continuous improvement. Main duties of the job This role is responsible for ensuring that data and information is used to ensure all our services are consistently high quality, safe and effective. The post holder is expected to establish and maintain relationships which enable NSFT to operate focused on improving clinical outcomes and services for patients. The Senior Business and Performance Manager is responsible for supporting all aspects of operational performance reporting, and performance improvement across our clinical care groups. Ensuring that this can be evidenced and driving the improvement and performance of our Trust. The post holder will have oversight responsibility for key service improvements relating to analysing data and presenting information in a format that is easily accessible to multiple audiences. Working to bring together local analysis in to one Trust view as appropriate. Analysing and interpreting benchmarking information to support senior operational and clinical leaders to seek continuous improvement. About us Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive. Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about. Why Norfolk and Suffolk? The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too. Date posted 20 February 2025 Pay scheme Agenda for change Band Band 8b Salary £62,215 to £72,293 a year gross per annum Contract Fixed term Duration 6 months Working pattern Full-time, Flexible working Reference number 246-COR7016112 Job locations Homebased Ipswich or Norwich NR6 5BE Job description Job responsibilities Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY Please note job description is subject to full job evaluation Some of the benefits you can expect: NHS pension a comprehensive in house & external training programmes career progression starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays) staff physio service NHS discounts and many more. Interview dates are yet to be set; you will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying. Please visit our Facebook and Twitter page NSFTjobs Job description Job responsibilities Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY Please note job description is subject to full job evaluation Some of the benefits you can expect: NHS pension a comprehensive in house & external training programmes career progression starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays) staff physio service NHS discounts and many more. Interview dates are yet to be set; you will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying. Please visit our Facebook and Twitter page NSFTjobs Person Specification Skills Essential Extensive use and application of computer software including PowerBI and all MS applications Qualifications Essential Masters level qualification in a relevant subject or equivalent relevant experience. Post graduate studies in a relevant subject. Desirable Leadership/ Management qualification. Experience of training others in areas of expertise. Experience Essential Experience of leading complex service change and improvement. Proven record of working with and communicating with senior stakeholders, internal and external. Desirable Experience of working in NHS services. Person Specification Skills Essential Extensive use and application of computer software including PowerBI and all MS applications Qualifications Essential Masters level qualification in a relevant subject or equivalent relevant experience. Post graduate studies in a relevant subject. Desirable Leadership/ Management qualification. Experience of training others in areas of expertise. Experience Essential Experience of leading complex service change and improvement. Proven record of working with and communicating with senior stakeholders, internal and external. Desirable Experience of working in NHS services. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Norfolk & Suffolk Foundation NHS Trust Address Homebased Ipswich or Norwich NR6 5BE Employer's website https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)