Job summary
We have an exciting opportunity which has arisen in the Head and Neck Directorate for a rota co-ordinator hours per week Monday to Friday.
This role provides an opening for enthusiastic individual who wishes to broaden their horizons in managing administration. The position requires an individual who puts the patient first and seeks opportunities to develop the service and themselves in order to improve systems and processes to meet Trust targets and values.
Main duties of the job
Accountable for the maintenance of high-quality, effective and flexible centralised electronic rota for medical staff across UHSussex sites and for working in collaboration with third party sites in this regard to ensure efficient functioning of the Departments in terms of medical cover.
Provide technical support for rota management and engage in discussions regarding improvements and amendments.
To ensure the 8 week rolling cross site rota for medical staff is up to date, accurate and disseminated electronically to include reviewing the rotas and processes on an ongoing basis. To establish systems for ease of access and planning.
To oversee that all clinical duties are covered including, for example, theatre sessions, outpatients surgical procedures, outpatient activity, on-call, trauma cover, to enable delivery of the clinical services, escalating any uncovered sessions with the Patient Access Manager, Operations Manager/Principal Lead Clinician (or designated deputy). Set up systems as early warning signals to flag up where cover is not provided and to ensure monitoring of fair internal cover in times of absence, to include offering advice and support to consultants on the production of the rota.
About us
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust. We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it - because we know that to look after others we must first look after ourselves. As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do. We look forward to receiving your application and the start of your journey with UHSussex.
Job description
Job responsibilities
Communication
Service Delivery and Improvement
To communicate highly complex information ( communicating a change to hospital policy, reduced theatre lists or staff numbers etc.) to other departments within the hospital; overcoming significant barriers using a high level of interpersonal and persuasive skills.
To act as rota and absence management administrator and to attend relevant meetings and courses to discuss current and future issues
To implement changes to policies, procedures, upgrades and functionality in area of responsibility.
To train administration staff on relevant system to ensure accurate capture of absence and clinical duties and ensure correct data input on the system, as defined by local protocols.
To attend meetings relevant to the role of rota co-ordinator.
Person Specification
Qualifications
Essential
1. o5 GCSE A-C grades or equivalent including English and Maths
2. Understanding of clinical rotas
Desirable
3. Experience working as a part of a team
4. Evidence of organisational skills
5. Experience of working with various IT systems
Information Resources/IT
Essential
6. oExcellent knowledge of MS Office including Word, Outlook and Diary Management, Excel, Power Point
7. oCompliance and understanding of the Trust policy for Information Governance
8. oEffective and accurate keyboard skills
Desirable
9. oPrevious use of Patient Administration Systems (PAS)
Equality, Diversity, and Inclusion
Essential
10. Evidence of having championed diversity in previous roles (as appropriate to
11. Evidence of having undertaken own development to improve understanding of equalities issues