The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.
Job details
Job title: Casual Event Catering Manager - Farnborough, Hampshire
Job reference: REQ003450
Date posted: 07/05/2024
Application closing date: 31/12/2024
Location: Farnborough International Exhibition and Conference Centre
Salary: £17.67 per hour
Package: Accrued Holiday, Group Personal Pension Plan, Free Parking, Meal Entitlement plus many other benefits
Contractual hours: 0
Basis: Casual
Job category/type: Exhibitions
Land your next role in the world’s most prestigious aerospace events at Farnborough International Exhibition and Conference Centre.
We have a fantastic opportunity available to join the team as a skilled Casual Catering Manager.
Farnborough International is the go-to destination and organisation for the pioneers of today and tomorrow, famous for delivering world-class air shows and events.
As Casual Catering Manager, you will cover all aspects of catering operations on a day-to-day basis running numerous outlets situated across the venue. You will also need to support a wide range of hospitality events and conferences.
If you are a dedicated individual who is passionate about delivering excellent standards to our customers and excited to get off to a flying start, then we want you to hop on board.
The role will require energy, confidence, problem-solving skills, and some previous supervisory experience. In return, you will receive training, great opportunities to progress, and get to work with people who enjoy what they do and offer great and fast service to all their customers.
Key Responsibilities:
* Complete accurate forecasting and reporting of financial data in accordance with set deadlines, consulting as necessary with Catering Operations Manager suggestions to improve profitability of area.
* Implement and manage group health and safety, fire safety policies, procedures, and arrangements as applicable to your work activities and working environment.
* Proactively manage resources and take appropriate action to changes in the business including controlling the temporary labour budget.
* Manage, train and develop all colleagues within your area to deliver business activity now and in the future.
* Deputise for Catering Operations Manager in their absence.
* Implement, monitor and oversee delivery of all standards, meeting and exceeding customer expectations.
* Provide effective complaint handling in accordance with standards by investigating complaints, liaising with customers and staff to determine necessary action.
* Demonstrate high leadership skills thereby providing the basis for high group morale and staff motivation.
* Allocate duties and responsibilities to all team members.
* Ensure that all pre-booked goods and services are carefully noted and delivered to the customer’s satisfaction.
* Control of the temporary labour budget.
* Involve in sales meetings identifying opportunities to theme and create new concepts for both retail and hospitality offers.
Skills and Experience needed:
* Experience in multi-faceted catering retail environment or experience in a Junior Manager position.
* Proven ability to work under pressure with excellent customer service skills and an eye for attention to detail.
* Computer literate to be competent in Microsoft Office.
* Numerate & literate with good verbal and written communication skills.
Benefits:
* Holiday is accrued at 12.07% of hours worked.
* Free onsite parking.
* Free lunch when working over 6 hours.
* Pension matching up to 7% and Life Assurance if eligible for pension and in pension plan.
* Life Assurance cover if actively contributing to the NEC group personal pension plan.
* Great Learning and Development.
* Employee Assistance Programme.
* Exclusive Discounts and many more great benefits.
The NEC Group is committed to creating a diverse environment and is proud to be an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, colour, age, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Should you require further assistance or require any reasonable adjustments to better support your application process, please do not hesitate to raise this with us.
Disclaimer: due to a high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams manage application levels while maintaining a positive candidate experience. So please submit your application as soon as possible to avoid disappointment.
#J-18808-Ljbffr