Tusker Used Leasing Operations Controller - Watford
Apply locations: Watford, Croxley Green Business Park
Time type: Full time
Posted on: Posted Yesterday
Time left to apply: End Date: January 3, 2025 (11 days left to apply)
End Date: Thursday 02 January 2025
Salary Range: £33,982 - £35,770
We support flexible working – click here for more information on flexible working options
Flexible Working Options: Flexibility in when hours are worked
Job Description Summary: Based in Watford
Job Description:
* JOB TITLE: Junior System Engineer
* SALARY: £33,982
* LOCATION(S): Watford
* HOURS: Full-time
* WORKING PATTERN: For the first 6 months you'll be in office for 5 days a week and then move to hybrid, which involves spending at least 3 days per week at the Watford office site.
About this Opportunity:
Responsible for the operational delivery of all used leased vehicles for our pre-loved range across the Tusker clients. It will involve authorising all work, and preparing all vehicles to ensure they meet the same high standards through effective cost management and allocating to relevant avenues, with the same exceptional customer Driver journey for Tusker’s customers.
About us:
We’re on an exciting journey to transform our Group and the way we’re shaping finance for good. We’re focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. We’re an award-winning car leasing company who have been providing company car and tax-efficient car benefit schemes since 2009. We take pride in helping organisations offer their employees a car that will have less impact on our environment, supporting planet-positive mobility and a brighter more sustainable future.
Our Car Benefit Scheme gives employees access to affordable, fully maintained and insured cars for a fixed monthly amount delivered through a salary sacrifice employee benefit arrangement. Offering all fuel types, prices, and over 1000 cars to choose from all by leading manufacturers. Please visit for more information www.tuskerdirect.com
What you’ll need:
* Extensive knowledge of the repair and maintenance of motor vehicles (Cars & LCVs) both combustion engine and electric vehicles.
* Experience of working in a manufacturer’s franchised dealership in both workshop and service desk departments.
* Experience of working in a cost approval and audit function either in a lease company or other similar organisation.
* Excellent verbal and written communication skills, effectively managing stakeholder relationships (i.e. suppliers, customers, Drivers, etc).
* Authorise required bodywork repairs and required SMR to the agreed Used car standard, collaborating with vehicle operations ensuring SMR and repairs methods are followed.
* Identify vehicles which are not to standard and move them to the normal remarketing channel to be processed.
* Responsible for maintaining the Used Car Stock page.
* Liaise with suppliers and customers to ensure successful vehicle delivery to the new customer, collaborating with the Order & Delivery team.
And any experience of these would be really useful:
* Previous automotive industry experience within a dealership or used vehicle environment.
* Excellent verbal and written communication skills with a polite and professional telephone manner.
* Manages self with strong organisational and time management skills.
* High accuracy levels and attention to detail.
* Motivated by and understands the importance of achieving targets, individually and as part of a team.
* System experience - Salesforce and Microsoft Office.
About working for us:
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity, or culture.
We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups. We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.
We also offer a wide-ranging benefits package, which includes:
* A generous pension contribution of up to 15%.
* An annual performance-related bonus.
* Share schemes including free shares.
* Benefits you can adapt to your lifestyle, such as discounted shopping.
* 24 days’ holiday, with bank holidays on top.
* A range of wellbeing initiatives and generous parental leave policies.
If you’re excited by the thought of becoming part of our team, get in touch. We’d love to hear from you.
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us, you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
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