Based: Basingstoke office – RG24 8NA working – 25 hours over 3/4 or 5 days Monday to Friday
Our Branch Administrators are the core and heart of our operational teams. Through your great communication and efficient planning, you will provide essential administrative support to the operational office, supporting our Contract and Commercial Managers to focus on the day-to-day delivery for our clients and customers. Fast-paced and progressive, our people take responsibility and thrive in an environment where they are trusted, with a work/life balance that gives them the opportunity to feel motivated and satisfied at work and at home.
What’s in it for you?
* Attractive salary & benefits to suit you
* 27 Days Hols & BH (pro rata) – option to buy or sell holidays
* Company pension scheme – up to 7.5%
* Discounted Healthcare Scheme, Highstreet & lifestyle discounts including Taste card, a day paid volunteering per year, length of service awards, and many more….
An outline of your responsibilities – Branch Administrator
* Order goods, materials, and services to support the smooth running of the branch operations.
* Manage the stock of office and welfare supplies and ensure office maintenance is kept up to date with compliance.
* Issue Sub contractor PO’s as required.
* Ensure Novus Gold Vision and other systems including COINS are kept up to date and accruals cleared on the relevant system.
* Assist with commercial administration, i.e., copying files, filing, running “dummy code” reports, assigning PO numbers for invoice payments, etc.
* Timesheet collation for trade colleagues on a weekly basis.
* Assist with contract management administration, such as sub-contractor questionnaires, providing reports on live contracts, and updating status.
* Keep ISO information up to date including notice boards with relevant information.
* Support Customer Service and Social Value initiatives by populating notification and introduction letters.
* Collect, distribute, and send post on a daily basis; keep relevant records up to date.
* Assist in arranging meetings, e.g., book rooms, send invites, arrange refreshments.
* Provide general administrative support, such as filing, note-taking, holiday approvals administration, etc.
* Answer telephone calls and direct to relevant teams/colleagues in a professional, effective, and timely manner.
About you
As a Branch Administrator, you will need to be highly organised, methodical, and confident in communicating both verbally and in writing. A good level of computer skills is key; a lot of what you will be doing is centred around our in-house computer systems. We will provide the training on our system as part of your initial onboarding experience. We will dedicate time throughout your first week with a great induction and onboarding plan to upskill you on our processes and procedures. However, we are always open to new ideas and efficiencies, so we welcome your input as you make this role your own.
A little bit about us
Novus Property Solutions is a dynamic, award-winning property maintenance, refurbishment, compliance, and decarbonisation specialist with more than 700 colleagues in 20 locations across Great Britain, providing a combination of local knowledge and national strength. We are a socially and environmentally responsible family-owned business with a rich 127-year heritage, delivering a range of bespoke services and solutions to a wide variety of clients.
At Novus Property Solutions, we value people, and we are committed to building an inclusive and diverse workplace that enables our people to bring their full selves to work. We understand that for many reasons, people very rarely meet all the criteria laid out in the job advert, so we encourage you to apply for the role even if you do not meet all the criteria or hold all the qualifications. You may be just who we are looking for to join our award-winning Property Maintenance company in this, or another role.
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