Jisc is looking for a Relationship Manager to join our team on a part-time, 0.5 FTE, permanent contract. This role is Remote - (based in Wales). Some travel to member sites is required, and a need to stay overnight for team away days. In return, you will receive a competitive salary of £42,500 per annum negotiable depending on experience.
Jisc is the UK digital, data and technology agency focused on tertiary education, research, and innovation. We are a not-for-profit organisation with a big ambition to improve lives through education and research by providing hardware, software, and networking solutions. Our talented people bring their own unique skills and experience to empower our members and customers with the technology they need to succeed. Take your next career step with us and you can make a real difference to the education and research sectors.
Responsibilities will include:
You will be available to senior representatives of membership organisations as the principal point of contact with respect to all Jisc products, services and development programmes
The Relationship Manager conducts reviews and relationship management activities with a portfolio of members with respect to the organisational consumption of Jisc products and services and identifying how members can further increase the value of their Jisc membership
To be responsible for the quality-of-service Jisc delivers to members, facilitating service delivery tea...