Job Title: Operations Manager
Job Type: Full-Time
Salary: £65,000 Per Annum
Location: Lowestoft
Shifts: Days
Overview:
As an Operations Manager, you will ensure that the care homes are compliant with regulatory requirements, deliver high-quality care and environment for residents, and achieve financial and business objectives. You will provide strong leadership, support, and mentoring that will be instrumental in driving the success of the homes and aligning its operations with the vision and values.
Reporting to: Regional Operations Manager/ Operations Director
Qualifications:
* Proven experience in managing operations in a care home or similar healthcare setting
* Excellent people management skills, with the ability to motivate and inspire staff to deliver exceptional service
* Strong knowledge of financial management, compliance, and regulatory requirements in the care home industry
* Strong communication and interpersonal skills, with the ability to build relationships with diverse stakeholders
* Ability to analyse data and make informed decisions to achieve business objectives
* Knowledge of best practices in quality care and environment for elderly residents
* Ability to work independently and collaboratively in a fast-paced environment
* Hold a full UK driving licence
* NMC registered nurse with relevant post-registration experience, desirable but not essential.
What you can expect from the role:
You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step.
Benefits:
* Comprehensive induction and training programme.
* Opportunities for career development and progression.
* Employee Assistance Programme.
* Blue Light Card Scheme: Enrolment fee reimbursement for a scheme offering discounts on holidays, days out, and over 15,000 national brands.
* Full DBS disclosure covered by the company.
* Excellent performance-related bonus.
* Monthly car allowance.
* 25 days annual leave plus bank holidays entitlement.
* Company pension.
* Discounted or free food.
* Employee mentoring programme.
* Free or subsidised travel.
* Free parking.
* Health & wellbeing programme.
* On-site parking.
Experience:
* Operations Manager: 3 years (required)
Licence/Certification:
* NMC (required)
Work authorisation:
* United Kingdom (required)
Work Location: In person
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