Do you have management background in Retail?
Do you want to develop your management skills and be part of a pro-active professional team?
Do you want to go home at the end of day knowing you've made a difference to families in East Kent?
If so, then the role of part-time Retail Manager at Pilgrims Hospices Store50, Canterbury shop may be just the job for you!
The Role
As the Retail Supervisor, you will work as part of a team to ensure our retail shop is a successful source of income generation whilst maintaining a good rapport with the local community. Your main job dimensions are:
* To support the Retail manager with the day-to-day running of the store
* Meeting agreed financial targets.
* Ensuring highest standards of merchandising on the shop
* Carrying out shop administration (EPOS Till, reconciliation, arranging deliveries, banking).
* Following health and safety policy & procedures and giving support when needed.
* Implementing and ensuring the growth of our Gift Aid scheme.
Stock Management
* Receive, sort, prepare, price and maintain stock of donations for sale.
* Ensure the pricing policy for the store is adhered to in accordance with the policies set out by the Retail Area Manager.
* Maintain a high standard of merchandising and display in store.
* Ensure good housekeeping is adhered to, at all times, in accordance with our Health & Safety training and policy.
* Implement and maintain our “Gift Aid” Scheme in accordance with the policies and processes set out by Head Office.
* Work to our Retail policies and procedures.
* Provide a courteous and helpful service to the public.
Support of Volunteers
* Assist with the training and retention of our volunteers, in accordance with our Pilgrims Hospices behaviours
* Organise and support the work of volunteers.
* Work with, mentor and motivate volunteers to develop their processing and merchandising skills.
Shop Finances
* Follow Pilgrims Hospices policies for the control, reconciliation and banking of daily takings and monthly returns to the finance department, ensuring security of data.
Other duties
* To work with regional fundraisers to maximise the retailing and fundraising opportunities in the area and to promote Pilgrims Hospices.
* Maintain good public relations within the local community.
* Perform any other duties commensurate with the role as required.
The post holder must ensure that services are provided to a high standard. For a more extensive list of responsibilities, please refer to the Retail Supervisor Job Description document.
Working Arrangements
This is a part-time role (7 hours per week) and is based at Pilgrims Hospices' Store 50. Working days will be between Monday and Sunday, with a regular shift pattern allocated, although you should be flexible.
About You
To be successful in this role you should have:
* Extensive experience working in a retail environment
* Strong merchandising skills with an understanding of what the customer wants
* Previous management / supervisory experience
* GCSE or equivalent in Math’s and English
* Excellent communication and interpersonal skills, personable and able to relate to volunteers
* The motivation to bring a team together
About us
As an award-winning employer, Pilgrims provides end-of-life care services to patients and their families across east Kent.
Our commitment is to provide open, compassionate care and expertise for patients and their families – both in the community and in-patient units.
Our Vision
“Of a community where people with a terminal illness and their family and friends are supported and empowered to live well in mind and body until the very last moment of their life”.
We recognise that our workforce is integral to the delivery of our Vision and our charitable aims. Pilgrims Hospices continues to create a highly skilled, motivated, engaged and healthy workforce by providing an environment where staff and volunteers feel highly motivated to perform their roles to a consistently high standard, and actively role model our charitable behaviours and values.
To achieve our Vision, we have a shared set of values and behaviours that enable us to be the people and the charity that patients and their loved ones need us to be. They form our CODE, which guides us in our daily working and decision making:
Compassionate We treat everyone with compassion and care
Open We communicate openly, honestly and effectively
Dynamic We are dynamic, improving and developing our service
Empowered We empower people to achieve their outcomes
Other benefits
As an Employer of Choice, our commitment to supporting our employees and volunteers is a key priority.
Our Health and Wellbeing Strategy is an important step in ensuring the sustainability of our workforce, and clearly outlines our strategic intentions to improve employee capability, resilience, and engagement, to adapt to and embrace change as the health sector continues to develop.
Our hospices offer:
* Modern, friendly and highly professional working environments
* Opportunities for professional development through a range of extensive learning
* A sense of achievement in supporting a worthwhile cause
* A sense of wellbeing
* A good work-life balance
* Locations across well-populated areas of east Kent – all providing very good road and rail links
* NHS and financial discounts i.e. Blue Light Card
* Cycle to Work Schemes
We invest in our employees, which is one of the key things that makes us an award-winning employer of choice.
If you think this is your ideal role and want to join us and contribute to providing high quality patient care and support to those at the end of their life, please apply now.
How to Apply
To learn more about this role, please download the full job description document from www.pilgrimshospices.org
If you are interested in applying for the role and wish to join our passionate team, please complete our online application form.
As part of our commitment to be an inclusive employer, ensuring fairness and consistency in selecting the best candidate for this role, identifying details will not be considered during our selection process.
Job Type: Part-time
Pay: £4,254.00 per year
Benefits:
* Employee discount
Schedule:
* Day shift
Work Location: In person
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