About the Team
Warwickshire County Council is excited to be recruiting for our School Admissions Service.
School Admissions is more than just allocating school places; Warwickshire County Council receives over 20,000 applications from children and families every year, along with supporting all Warwickshire Schools with Free School Meals applications, supporting School appeals, and administering the 11+ grammar schools entrance tests. Alongside this, we receive around 50,000 calls every year, providing information on school admissions and signposting our families to other services to ensure the best outcomes for Warwickshire children.
We are committed to providing our parent and carer community, as well as our family of schools, with an excellent service, so all children and young people in Warwickshire are offered a school place in a timely manner. We are continually improving our services, and if you want to be part of this journey, we are recruiting for:
Admissions Customer Service Advisor
We would like to hear from you if you have a positive, can-do mindset, a flexible approach, and you are a team player.
Every day we make a positive difference to children’s lives, and if you want to play your part in providing a positive, seamless customer experience for everyone who uses the Admissions Service, please apply.
Positions are full-time (37 hours per week) - we would consider part-time working across five days (Monday to Friday).
Working for Warwickshire – This is the difference you make
Warwickshire County Council is a place where everyone feels valued, included, safe, supported, and welcome. Our people are at the heart of this vision; could you be one of them?
Your future matters to us; we provide a generous pension scheme which includes an employer contribution rate of typically around 19 percent per month to help support your financial security during retirement. The scheme also offers a valuable package of benefits for members and their dependants.
The benefits we offer include agile working, generous annual leave entitlement, plus bank holidays and an additional day at Christmas, and access to Vivup benefits and discounts platform.
Additional Information
The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required. You must be able to speak and provide advice in accurate spoken English to the public.
Closing date: Midnight on 27th January
Interview date: 4th February 2025
Should you require application forms in an alternative format/language or any adjustments to be made throughout the application process or upon appointment, please contact hrandpayroll@warwickshire.gov.uk and we will make every effort to meet your specific requirements.
Warwickshire County Council is committed to equality of opportunity for all employees and is keen to address areas of under-representation in its workforce.
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