Service Manager – Packaging / Automated Machinery
Welshpool
£50k - £55k + Fantastic Company Benefits
Permanent – Days Shift - Monday - Friday
I’m currently looking for a Service Manager for an established packaging and automated OEM based in the Powys area.
You will be fully responsible for the entire Service Department – managing a host of Engineers, logistics and service schedules
Whilst ensuring the service and parts are delivered with quality in mind in a timely manner, your key duties and responsibilities will include: -
* Drawing up schedules and Liaising with customers to action planned service in outlined timeframe, whilst communicating to the Service team, giving advice and guidance as necessary.
* Full responsibility for the management of Service Engineers and recruitment of new staff as required
* Reviewing work performance, conducting annual reviews, carrying out disciplinary as required.
* Providing technical support to customers and staff when required. As the equipment supported is bespoke, a willingness must be shown to learn the technical side of new and existing equipment.
* Effectively executing the policies and procedures outlined in Quality Manual Whilst supervising standards and enforcing quality control.
* The Overall responsibility for Health and Safety within the department, ensuring high awareness of H&S standards amongst staff. Responsible for ensuring all work carri...