Assistant Store Leader I - KS UK Braintree (37.5 Hours)
Location: Braintree, England
Country: United Kingdom
Region: United Kingdom
Reference Number: 611488900-830b3
Position Type: Permanent
Category: Retail
Job Function: Store - Management
Job Overview
Since its launch in 1993, Kate Spade New York has stood for optimistic femininity. Today, the brand is a global life and style house with handbags, ready-to-wear, jewelry, footwear, gifts, home décor, and more. Under the vision of creative director Nicola Glass, the brand continues to celebrate confident women with a youthful spirit.
Primary Purpose:
The Assistant Store Leader leads the store with their Store Leader by maximizing store productivity and profitability through teambuilding and staff development, goal attainment, and by ensuring compliance with all Kate Spade Standards.
We are looking for an exceptional Assistant Store Leader that leads by example, sets the tone on the sales floor, and provides feedback to the store team that will result in exceeding Kate Spade Service standards.
Responsibilities:
* Take ownership and accountability for the store and support the Store Leader.
* Show leadership through role modeling Kate Spade Service behaviors and selling standards.
* Empower the team to solve customer problems and meet customers’ needs.
* Inspire the team to meet and exceed performance standards.
* Act as an advocate for the team and motivate others to achieve results.
* Communicate effectively with store leader, peers, supervisors, and corporate partners.
* Assist in developing plans to address key business issues and utilize plans to impact business and achieve desired results.
* Able to influence others to gain support to achieve goals and complete projects.
Qualifications:
* Experience in a retail service environment in a position of management.
* Knowledge of Microsoft Excel, Word, PowerPoint, and Outlook.
* Ability to communicate effectively with customers and staff.
* Ability to work a flexible schedule to meet the needs of the business, including nights, weekends, and public holidays.
Competencies:
* Drive for Results: Exceeds goals successfully; bottom-line oriented; pushes self and others for results.
* Customer Focus: Dedicated to meeting expectations and requirements of customers; establishes effective relationships with customers.
* Creativity: Generates unique ideas; connects previously unrelated notions.
* Interpersonal Savvy: Relates well to all kinds of people; builds constructive relationships.
* Learning on the Fly: Learns quickly when facing new problems; open to change.
* Perseverance: Pursues everything with energy and drive; seldom gives up before finishing.
* Dealing with Ambiguity: Effectively copes with change; can decide and act without having the total picture.
For People Managers:
* Strategic Agility: Anticipates future consequences and trends accurately; creates competitive strategies.
* Building Effective Teams: Creates strong morale in their team; fosters open dialogue.
* Managerial Courage: Provides direct and actionable feedback; faces up to people problems quickly.
Kate Spade is an equal opportunity and affirmative action employer. All employment decisions are based on qualifications as they relate to the requirements of the position. Visit Kate Spade at www.katespade.com.
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