At The Cardinal Partnership, we're not just a company; we're a partnership in both name and nature. As the world's largest employee-owned logistics organisation, we proudly house two beloved brands, Cardinal Global Logistics and Far Logistics. When you join our team, you become a partner in our collective success.
People have always been at the heart of what we do and we have an unwavering entrepreneurial spirit that has transformed a modest £15,000 investment into an industry-leading enterprise. We tailor these services to meet the precise needs of our 6000+ customers.
Join us in providing exceptional service and shaping the next chapter of our partnership journey. In return, you'll enjoy a competitive salary and enhanced benefits.
Job purpose
Accountable to the Head of Road freight for the day-to-day servicing of our client base. Ensuring that procedures are followed and trade is developed through relationship building.
Key Responsibilities
* Responding to customer quotations and inquiries quickly and efficiently
* Maintain and update suppliers contact list to ensure efficiency across the department
* Provide an exceptional level of service to all customers as required
* Invoice and cost shipment files in a timely and accurate manner
* Maintain and monitor service expectations of existing and key accounts
* Follow the company operational procedures
* Management of business from inception to completion
* Select appropriate carrier/service providers to maximise profits and deliver service
* Manage own time to best efficiency for the business
* Carry out any other duties deemed necessary by the company
* Seek, develop and secure new opportunities from existing business
* Achieve profit growth through effective commercial management of new and existing accounts
* Demonstrate & generate enthusiasm
* Interpersonally effective
* Influence people positively
* Develop trust and respect from colleagues across the organisation
* Identify problems early & respond in a timely fashion
* Work with the team to find solutions
* Demonstrate personal drive
* Communicate effectively (active listening, questioning, expressing self clearly and concisely)
* Positive and pro-active approach to work
* Contribute pro-actively and professionally to formal & informal discussions with colleagues
* Work effectively with positive conflict to generate new ideas and approaches
* Deal effectively with negative conflict in a timely and assertive manner
* Take responsibility in difficult situations
* Invoice accurately and timely
* Management and maintenance of supplier costs
* Process invoice disputes quickly – sales and costs
External Relationships
* Benchmark and monitor key suppliers, ensuring most cost-effective deal for Far
* Identify and establish relationships with key suppliers
* Identify and establish relationships with key clients
* Monitor and review the service provided by overseas agents
We hire individuals not just based on their experience and skills, but also on their character. Our team members are enthusiastic, passionate, and dedicated to finding solutions for our clients. We believe in fostering a fun and supportive work environment, but above all, we are committed to exceeding expectations.
At The Cardinal Partnership, every employee is empowered to reach and surpass their potential. We remain steadfast in creating enduring business relationships and achieving long‑term, sustainable success.
If this opportunity aligns with your ambitions, don't wait! Apply today to become a part of our thriving team. Keep in mind that if we receive a high volume of applications, we may close the role early, so act promptly to avoid any disappointment.
Leestone Road Sharston Ind Estate Sharston Manchester M22 4RB United Kingdom
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