Description About the role Are you highly organised, people-focused, and confident in both customer service and admin tasks? Join Cormac's Highways & Environment division as a Customer Service & Administration Assistant and play a key role in supporting vital services across Cornwall. You'll deliver outstanding customer care to internal teams, elected members, stakeholders and the public. While providing comprehensive administrative support to ensure smooth day-to-day operations; including emails, telephone, letters and web-forms. We are currently looking to fill 1 x full time position or 2 x part time positions. To find out more about the role please take a look at the role profile. About you We are looking for you to have the following; Previous experience working as part of an admin or customer service team. Experience managing busy workloads whilst maintaining high levels of accuracy, attention to detail and timeliness. Have excellent communication skills with the ability to communicate effectively with internal and external customers. Great organisational and IT skills, with the ability to adapt and learn new systems.] 5 GCSEs at grade 4 (c) or above including English Our offer to you Salary: £24,308 (pro rata) Working Hours: 37 hours or 2 x 22-hour roles, Monday to Friday with core hours 0800-1600 hours. Contract Type: Permanent Base: Scorrier/Home working - Hybrid Close Date: Midnight Sunday 4 th May 2025 Working with us you will have an employee benefits package that includes: Generous pension scheme with employer contribution Employee discount scheme and wellbeing events Holiday starting at 23 days and increasing to 28 with service (pro-rata if part-time) with option to purchase additional, plus bank holidays Cycle to Work scheme Flexible working hours & home working options Investment and support in your continuous training and development Opportunity to become a Safeguarding Advocate, Health & Wellbeing Champion and Mental Health First Aider Safeguarding We are committed to safeguarding the welfare of all our service users, clients and customers. If the role is working with vulnerable individuals and/or children and young people, you will be asked to complete a relevant DBS check to be successfully appointed to the role. To apply It’s really easy to apply for our roles – simply follow the link to create a candidate profile, answer the screening questions and upload a CV. Contact us If you’d like to have a discussion about the role, please feel free to contact our in-house resourcing team for an informal chat about the role on recruitmentcormacltd.co.uk Thank you for your interest in supporting our important work at Cormac.