Are you ready to power everyday life for millions? Do you want to power your career?
Our client is seeking passionate customer service professionals to join their award-winning multi-channel contact centre. The team has just relocated to a state-of-the-art, fully refurbished office at Sunderland Riverside, offering a modern and dynamic work environment.
This is an exciting opportunity to join a forward-thinking organisation powering 8 million customers across 3.9 million homes and businesses in the North East, Yorkshire, and northern Lincolnshire.
We are seeking customer-centric professionals committed to delivering exceptional "10 out of 10" service in every interaction. The suitable candidate will embody a "Customer First" mindset, providing quality and professional service while balancing the importance of both process and outcome. Our client values customer service skills, which may be gained from diverse backgrounds such as retail, hospitality, contact centres, or any customer-facing role. Your ability to create positive experiences and resolve issues effectively is key to your success.
What’s in it for you:
In addition to a salary range between £22,011 - £24,268 and fantastic career prospects, there is a great benefits package including
* Full-time hours covering shifts between 06:00 - 22:00, 7 days a week
* 24-hour shift pattern which attracts a generous 27% shift allowance
...