Salary: £33,018 - £38,325 per annum Location: Hybrid/Croydon Hours: 36 per week - flexible options considered Contract Type: Permanent We're excited to announce that we're seeking several Customer Accounts Specialists to join our team based in Croydon. As a Customer Accounts Specialist, you'll play a key role in supporting the delivery of our income management service and policies. These roles aim to maximise rent collection and minimise financial hardship for our customers across the entire group. We're looking for target-driven people with a strong track record in delivering high-quality service and excellent communication skills. You'll need to adapt well and be confident in dealing with difficult situations. In addition, you'll present cases in court, so excellent written communication skills and proficiency in mathematical calculations are a must. Ideally, you'll have a housing background, GCSE Maths and English Grade C or equivalent, and proficiency in MS Office packages. You'll also need to be able to travel extensively across the region to remote locations where public transport may not be available. If you're looking for a challenging and rewarding opportunity, we'd love to hear from you. If this sounds like an opportunity for you, then please review the full role profile before applying. Salaries are just the starting point. Here at Clarion, we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more. To find out more about who we are and what we do, please visit our website. Whilst we recognise the growth and popularity of artificial intelligence (AI), it is important we are confident that your application is unique and has been completed without the use of AI technology. Applicants progressing through our selection process are not permitted to use AI technology tools or software. Closing Date: Monday 5th May 2025 at midnight. Interviews will take place w/c 19th May 2025. This is a hybrid role with a base location at our office in Croydon. Candidates will be expected to work flexibly between the office and home in line with business needs. Applicants must have the ability to travel extensively across the region to remote locations where public transport may not be available. We reserve the right to close this advert early. Diversity and Inclusion We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work. ADZN1_UKTJ