Fancy working for a company where 89% of its people would recommend as a ‘Great Place to Work’, a place that has recently been accredited by an external part as a ‘Great Place to Work’ who also has double figures of boomerang employees every year? The we want to hear from you We are looking for an experienced Service Manager to join our team in Waltham. In this role, you will be responsible for the service and repair of a wide variety of vehicles. Specialist training will be provided where needed, to develop your existing skills to support our specialist assets. Our business has exciting opportunities for you to develop Who will you be working for? NRG Riverside is the UK’s largest municipal and specialist fleet hire company, we provide specialist vehicles on short and long-term hire, a range of vehicle maintenance packages and we offer a large portfolio of high-quality used vehicles for sale. NRG Riverside has the skills, knowledge, and expertise to support all your operational needs. Established in 1996, we’ve supported our valued customers to rationalise and decarbonise their fleets, save money and improve efficiency by reducing ‘Vehicle Off Road’ (VOR) time. Requirements: Day to day supervision of workshop staff Allocation of daily workload Repair and maintenance of all fleet vehicles Ensure all service and repairs meet customer and DVSA standards Monitor and control overall workshop quality Monitor and ensure productivity is at a premium Ensure productivity sheets are completed and passed to the administrator for processing Motivate, coach and direct workshop staff. Manage attendance, timekeeping, and rest breaks to ensure consistent productivity Ensure service and defect job cards are filled in and signed off correctly Ensure standard times of service and repair are adhered to Ensure Health and Safety procedures are followed Review and sign off vehicle service/job cards, ensuring information provide is correct and compliant before submission for close down Liaise with Contract Manager on a daily basis to ensure the SLA customer requirement are met Ensure housekeeping of the workshop is kept to a high standard Ensure stores are kept tidy and well organized Ordering of parts and other consumables Key Holder. The main question is, what are the benefits for you? Excellent depot based bonus opportunities up to £3,500 33 Days annual leave (inclusive of statutory). Salary Sacrifice pension. Employee Assistance Program. OnDemand GP and face to face counselling sessions. Online health advice portal. Benefits portal including retail, leisure, and holiday discounts. Dedicated training and development to support your career with our business. Recommend a friend bonus. (Up to £2,000) Death in Service (available from day one of employment). Wellbeing programme. Free onsite parking. Free uniform. Working 45 hours per week Monday to Friday, 07:00 to 16:00 (with flexibility) NRG Riverside has a recruitment process that is fair, inclusive and free from bias and we encourage our applicants to let us know if we can make it more user friendly for them. If our vacancies sound exciting, but your experience doesn’t 100% align, we still want to hear from you and would strongly encourage you to apply. We are proud to be an equal opportunity employer and are committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin ancestry, citizenship status, veteran status, and any other legally protected status under anti discriminatory laws.