The responsibility.
* Provide a luxury selling experience to all customers, demonstrating excellent product knowledge and expertise.
* Drive and achieve individual and team objectives and be accountable for meeting your own sales results and KPIs.
* Passionate about the industry and trends.
* Self-driven to develop and maintain your own product knowledge of all products using brand and store product information, education materials and attending training as required.
* Pro-actively engage with clients to develop customer loyalty.
* Contact clients with information on new ranges, products and instore events.
* Own the planning and delivery of in-store events in conjunction with the store and brands.
* Maintain high standards of visual merchandising.
* Maintain exceptional levels of personal grooming with adherence to company grooming policy and guidelines at all times.
* Support with stock counts and other operational duties.
* Be a Brand Expert through positive promotion of product and company image at all times.
* Support the store management team.
* Develop strong relationships with brand representatives.
* Ensure compliance with all policies and procedures.
* Champion our company culture and values.
The Rewards:
* Basic rate salary £28,256 per annum.
* 28 days holiday a year inclusive of bank holidays.
* 20% Staff Discount across all Frasers group Stores.
* 50% in store uniform discount.
* Weekly/Monthly & Quarterly Commercial Bonuses.
* Commission led bonuses across a wide range of products.
* Long Service awards.
* Discounted Gym membership.
Please note: This role is a full time, permanent contract, 45h per week, 5 days over 7. The ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment is essential.
Candidate Profile.
* Experience in fashion retail in a leadership role.
* A black book of clients in the local area.
* Demonstrates a high level of personal energy.
* Confident, assertive and personable.
* Positive and enthusiastic with a can do attitude.
* Great communication skills.
* Self-driven to upskill and learn.
* Resilient and resourceful.
* A natural coach and leader.
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