Despatch Assistant
Location: Crayford
Salary: GBP23,809 per year
Hours: Monday - Friday, 8:45am - 5:15pm
Job type: Full-time, permanent
Bridge Recruitment is helping one of our established clients recruit for an experienced Despatch Assistant to join their ever-expanding team.
Responsibilities of the Despatch Assistant:
· Check orders to ensure the correct items and quantity have been packed.
· Booking of national and international shipments.
· Create customs documentation for exports Commercial Invoices for all exports, packing lists for majority of exports, Certificate of Origin and Attested Commercial Invoices where required.
· Obtaining shipping quotations upon request for the Sales team.
· Contacting customers regarding order shipping requirements.
· Marking shipments as despatched on Sage 200.
· Labelling up of parcels being collected.
· Email customers with their tracking number when required.
· Scanning orders once despatched for accounts so they can invoice the orders.
· Arranging collections.
· Chasing deliveries when requested by the customer.
· Keep an eye on customs clearance delay emails, in case we need to provide further information to the courier to get it through customs.
· Saving and filing of POEs and PODs for any international shipments, and chase customers for waybills for a POE if they arrange the collection themselves.
Requirements of the Despatch Assistant:
· At least 3 years previous experience.
· Experience with imports & exports
· Excellent communication and organisation skills.
· Highly organised with a strong attention to detail.
· Good judgement and common sense.
· Ability to work to deadlines.
If you feel like you meet the above criteria for the Despatch Assistant role, then please apply now