About the Role:
Our client, a market-leading IT solutions provider, is seeking an experienced Head of Product Management to lead the strategy and product management of their Device as a Service (DVaaS) portfolio. This role offers an exciting opportunity to drive growth, innovate, and shape the future of end-user device services within the EMEA region.
The portfolio encompasses advisory, professional, and managed services for various end-user devices (physical, virtual, and mobile). The successful candidate will play a pivotal role in defining the DVaaS strategy, collaborating with technical leadership and vendors, and ensuring the portfolio aligns with the broader Digital Workplace strategy.
Key Responsibilities:
* Define the vision, strategy, business case, roadmap, and growth opportunities for the DVaaS portfolio.
* Drive the end-to-end product development process, from ideation to commercial success.
* Maintain and publish a prioritised portfolio roadmap, ensuring alignment with market trends and business goals.
* Develop content, artefacts, and assets to support sales, delivery, and lifecycle management of DVaaS services.
* Collaborate with marketing and sales teams to develop impactful go-to-market programmes and campaigns.
* Support sales teams in large opportunities relevant to the DVaaS portfolio, providing thought leadership and expertise.
* Educate and upskill internal teams (sales, pre-sales, support) on new products and go-to-market initiatives.
* Track the commercial performance of product lines and contribute to the broader P&L forecast.
* Work closely with technical leadership and principal architects to ensure service design aligns with customer needs and technological advancements.
* Engage with key vendors (e.g., Microsoft, HP, Lenovo, Dell) and market analysts to refine the portfolio strategy.
Skills and Experience Required:
* Proven experience in launching profitable DVaaS managed services offerings (e.g., per user/per device pricing models).
* In-depth knowledge of the end-to-end device lifecycle, including supply, configuration, delivery, maintenance, recovery, and disposal.
* Strong understanding of managed endpoint services and proactive/predictive service offerings.
* Familiarity with automation tools, virtual desktop infrastructure, and mobile device management.
* Knowledge of productivity software, identity, digital employee experience, and endpoint management services.
* Experience working within a managed service provider (MSP) environment, with a clear understanding of the value MSPs bring to clients.
* Exceptional vendor management and strategic collaboration skills.
What’s in it for You?
* Join a fast-paced, innovative organisation driving change in the IT services industry.
* Lead the strategy for a high-growth portfolio with significant industry impact.
* Work with leading global vendors and cutting-edge technologies.
* Competitive salary package and career progression opportunities.
* Flexible working arrangements within the EMEA region.
How to Apply:
If you have the expertise and passion to take on this exciting challenge, please submit your CV and a cover letter detailing your relevant experience and achievements.
Note: This role is advertised by [Recruitment Agency Name], representing our client. Only shortlisted candidates will be contacted.