It is an exciting time to join DHC Outpatients, as we are launching a brand new site in Warlingham Green. We are also getting busier at our other sites and looking to expand our existing team.
The role will be mainly based at 3 of our sites: Elizabeth House in Warlingham Green, Oxted Health Centre in Oxted, and Holmhurst Medical Centre in Redhill. We also operate out of Dorking Hospital and Epsom Old Cottage hospital; travel to these sites would be adhoc for training and unplanned absence cover. Dorking is our largest site, which means some of your training will likely be carried out there. The ability to drive and to have your own means of transportation would be highly beneficial.
This role is responsible for providing clinical support to the Consultants and Medical Staff of DHC.
The successful applicant would cover a wide variety of clinic specialties, gaining experience in many areas. They will also hold nurse-led clinics, such as conducting Spirometry, FeNO, taking blood pressures, applying holter cardiac monitoring devices, and height and weight measurements.
Our regular hours of work could be between 07:45 and 21:00 Monday to Friday and Saturday 08:00-18:00. Saturday shifts are shared within the nursing team, and it is likely that the successful candidate would be required to work 1 weekend in 4.
Main duties of the job
The ideal applicant will have excellent attention to detail, computer literacy, ability to maintain confidentiality, confidence to speak up when acting as a chaperone, ability to communicate with a diverse range of people, and the ability to remain calm under pressure. Have a can-do attitude and be an effective team worker.
No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! Full training will be given for the right applicant.
About us
This is an excellent opportunity to be a part of our organization as we are going through a period of growth and looking to recruit a passionate Healthcare Assistant to our professional and friendly team.
The role will be based within Outpatients and will involve working across 3 sites. We offer a good working environment in a friendly, progressive team.
Dorking Healthcare (DHC) is an organization that provides a wide range of quality healthcare services in Surrey and Sussex. We are registered with the CQC (Care Quality Commission) and we are an accredited AQP (Any Qualified Provider). In our CQC inspection, we were rated as Good. Our vision is to continually improve local services for patients by offering first-class care and shorter waiting times.
A can-do attitude is a vital asset at DHC, and we are looking for like-minded individuals to work with us who share the same approach and work ethic.
The benefits we offer include:
* Membership of the NHS pension scheme
* 27 days annual leave plus bank holidays, increasing with length of service
* Opportunities for training and development
* Some of our sites have free on-site parking (subject to availability)
* We aim to be an employer of choice and conduct annual staff satisfaction surveys
DHC actively encourages and promotes diversity, ensures all voices are heard and included, and is committed to equal opportunities for all.
Job responsibilities
JOB SUMMARY
This role is responsible for providing clinical support to the Consultants and Medical Staff of DHC.
DUTIES AND RESPONSIBILITIES OF THE POST
* Work within clinical protocols and individual level of competence at all times.
* Work autonomously within the team to provide an effective, efficient service during pre-booked clinic appointments.
* Make effective use of the IT systems ensuring consistent and accurate recording. Ensure patient confidentiality is maintained at all times according to the Data Protection Act 2018.
* Demonstrate appropriate communication skills with patients and team members, showing sensitivity to patients' needs.
* Demonstrate motivation, reliability, flexibility, and commitment to the role.
* Comply with Clinical Policies and Procedures at all times and provide evidence of compliance with required vaccinations within specified timelines.
* Undertake other clinical and administrative duties as required, which are commensurate with the nature of the post.
* Having your own transport is recommended as the role involves working across multiple sites.
SPECIFIC CLINICAL DUTIES (TRAINING WILL BE PROVIDED)
* Chaperoning of Doctors and Consultants during examinations
* Venepuncture (Blood Tests)
* ECG Recording
* Blood Pressures
* Weight/Height Measurements
* Vision Testing
* Visual Fields
* 24/48 hr Holter cardiac monitoring
* Assisting Nurse in Hysteroscopy
* Other tasks designated by Senior Nurse
WORK SETTING AND REVIEW
To manage own workload efficiently and effectively on a daily basis with a degree of autonomy. Maintain confidentiality at all times. Make decisions pertaining to the smooth and efficient running of the department, acting independently but where necessary referring problems to management or the appropriate consultant via the quickest route possible.
CONFIDENTIALITY
The post holder must maintain the confidentiality of information about patients, staff, and DHC business in accordance with the Data Protection Act 1998 and Caldicott principles.
Person Specification
Qualifications
* GCSEs (or equivalent) in English, Maths and Science
* NVQ 2 or other healthcare qualification
* Care Certificate
Knowledge
* Understanding of Confidentiality and Data Protection
* Experience within an NHS or healthcare setting, including communicating with patients
Skills
* Ability to communicate effectively with a diverse group within the community
* Ability to maintain confidentiality at all times
* Excellent Interpersonal Skills
* Experience within an NHS or healthcare setting, including communicating with patients
Attributes
* Can do attitude to daily tasks, adversity, and new ways of working
* Professional approach
* Confident, calm, and objective
* Approachable
* Calm under pressure
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Depending on experience: Up to £24,000 per annum depending on experience.
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