The Advert
IT Support Engineer (Ref. A)
Full time/Permanent
Predominantly Aberdeen City Campus, with visits to our Aberdeen Altens and Fraserburgh Campuses (depending on business requirements)
Salary: £42,.61 – £44,.28 per annum
We are looking for a highly motivated individual who has a strong customer focus, demonstrates good communication, with strong analytical/problem solving skills.
Joining our busy IT Client Service team, the role will perform 1st and 2nd line support for staff queries, taking ownership of requests and technical issues (resolving at first contact or escalating to the wider support teams), as well as creating/reviewing/updating support documentation.
The successful candidate should have experience working within an IT Support environment, using of an IT Service Management tool, as well as troubleshooting client related hardware and software technologies.
Please view the accompanying job description document for further information.
NESCol is a disability confident employer. We offer a variety of working options in line with business requirements and place great importance on staff wellbeing. We welcome and encourage applicants from diverse backgrounds.
The closing date for applications will be Sunday 27th April .
Interested? Want to know more?