THE OPPORTUNITY: Macildowie are currently looking for a Key Account Manager to work for a growing business based in Kettering. As an Account Manager you will be accountable for providing quotes, placing orders and being the main point of contact for your region. This is a full time permanent position. THE ROLE & YOUR RESPONSIBILITIES: Costing and quotationsDealing with customer complaints Customer queriesHandling calls Liaising with dispatch Checking stock levels Product supportEnsuring highest quality standards in communication and information Managing all day-to-day operational aspects PlanningOrganising deliveries Communicating with the sales team and the wider business EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE: Key account managementStrong customer service skillsComfortable managing suppliersStrong commercial understandingWork under time pressure, our industry is fast pacedStrong team playerConfident working with clients and stakeholdersAttention to detail Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography. Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process. If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise. Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.