About Us
We're a leading retailer dedicated to making a positive impact on our communities. As a Customer Team Leader, you'll play a key role in delivering exceptional customer experiences and helping us achieve our goals.
Job Summary
We're seeking a highly motivated and organized individual to join our team as a Customer Team Leader. This is an excellent opportunity for someone who enjoys working with people, is passionate about providing outstanding customer service, and has strong leadership skills.
Key Responsibilities
* Foster a culture of excellent customer service by coaching and developing your team members.
* Work closely with the store manager to ensure the smooth operation of the store, including managing stock levels, maintaining high standards of housekeeping, and implementing sales promotions.
* Lead by example and demonstrate a commitment to our values and behaviors.
* Identify opportunities to improve processes and implement changes that drive business growth.
* Built strong relationships with customers, colleagues, and external partners.
Requirements
* A genuine passion for delivering exceptional customer experiences.
* Strong leadership and communication skills.
* Ability to work collaboratively as part of a team.
* Flexibility to work a range of shifts, including evenings and weekends.
* Full, paid training provided to help you develop your skills and knowledge.