The role
We have a superb opportunity for a Reception Manager to join the team at Harbour Hotel Richmond.
This is a full time opportunity offering between £34,000 - £38,000 per annum, depending on experience, plus bonus.
As Reception Manager, you will be required to ensure every guest receives the ultimate in customer service. You will be an effective communicator, experienced in complaint handling, a true motivator of people and fully experienced in all aspects of Front Office including collating guest feedback, team training, admin procedures, banking, billing and revenue posting. A minimum of 2 years Front Office management experience is required, together with full knowledge of OPERA.
Who we are
Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites. Harbour Hotel Richmond, our 18th-century Georgian hotel takes pride of place at the top of Richmond Hill, sporting a state-of-the-art spa and neighbourhood restaurant, has been recognised as one of the Top 100 Best British Hotels by The Sunday Time
Whats in it for you
Discounts
* Discounted room rates for all Crew, across all Harbour Hotels
* Enjoy 25% discount on food and drink in our 17 buzzy bars and destination restaurants
* Treat yourself with 25% discount on HarSPA and Temple Spa treatments, across our 11 spas
-----------------------------------
Health & wellbeing
* Mental health and wellbeing support, for you and your immediate family
* 24/7 GP services, for you and your immediate family
* Bespoke nutrition & fitness advice for all Crew
* Online health checks
* Group Life Cover
-----------------------------------
Reward & recognition
* Group and hotel based incentive schemes
* Opportunity to attend our annual black tie Harbour Heroes awards
-----------------------------------
Development
* Excellent progression opportunities within Harbour Hotels
* Individual and bespoke career and progression pathways
* Unique on-the-job training and development with an opportunity for internal promotions within the group
-----------------------------------
The usual bits
* Meals included whilst on duty
* Competitive salary across all roles
* Sophisticated & unique uniforms designed for Harbour Hotels
If you feel you have the skills and ambition we are looking for to join Harbour Hotels, then please apply with a full and up to date CV below.
Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy.
We look forward to hearing from you!
AMRT1_UKCT