Career Area:
Technology, Digital and Data
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Job Title: Business Process Specialist
Salary: £55,516 - £62,000 (Depending on Experience)
Location: Peterborough
Benefits:
* 25 days annual leave
* Up to 12% Bonus
* Contributory pension scheme - Caterpillar will double the employee's contribution up to 10%
* Contributory share scheme - Caterpillar will match 50% of the employee's contribution
* Optional flexible benefits including access to health and dental care plans, EV car lease, holiday purchase
The Opportunity:
As a business process specialist within the Digital Supply Chain team for Strategic Procurement and Planning Division, you will be responsible for leading deployment and adoption of the Network Planning and Execution (NPE) tools within the enterprise, through engagement with business partners in the product groups and procurement and facility supply chain teams as well as external supply base in specific regions.
In addition, this role will participate and assist with developing the functional requirements for NPE business processes in support of continuous improvements, and support with tests, training and implementation of these developed capabilities.
What you will do:
* Lead deployment of the NPE modules with regional facilities and suppliers in Europe region
* Support adoption of the NPE modules within the enterprise and externally with the supply base through training, addressing data discrepancies and working with procurement/supply chain teams for supplier capacity data and incorporating RCCP process
* Execute customer support processes and activities for the implementation of new or existing functionalities, help with design, and test new or enhanced functionalities within NPE modules
* Monitor the efficiency and effectiveness of application operations and troubleshoot problems, as necessary
* Support translating client's requirements to functional documentation, participate in technical designs and test plan with coaching and training
* Understand customer improvement feedback and collaborate with digital product owners to identify opportunities in product roadmaps for improvements
* Be an expert on NPE products and train end users on product application and process flows driving supply planning capability
* Perform other job duties as assigned by Caterpillar management from time to time
What you have:
Skills learned within a supply chain planning, purchasing or operation function within a large enterprise environment.
Business Analysis: Knowledge of business analysis and the set of tasks, techniques and tools required to identify business needs; ability to recommend solutions that deliver value to stakeholders. Level: Extensive Experience
Analytical Thinking: Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems. Level: Extensive Experience
Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers. Level: Expert
Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Level: Extensive Experience
Top Candidates May Demonstrate:
* Understanding of Caterpillar’s supply network, Purchasing Practices, and Rough-Cut Capacity Planning (RCCP) and S&OP processes
* Digital minded, to understand and leverage the underlying technologies / digital solutions to drive business process transformation
* Core Application Systems: Knowledge of Supply Chain Planning/Procurement systems, User Acceptance Testing (UAT)
* Fluent in English and knowledge of EU languages is desired
* Degree
Additional Information:
* This position may require up to 15% travel
* This role is 100% based from the office
About Caterpillar:
Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
NB: The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined. Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting.
Posting Dates: January 10, 2025 - January 19, 2025
Caterpillar is an Equal Opportunity Employer (EEO).
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