Job Title: CRM Executive
Responsible to: CRM Manager
SportsShoes
We are the UK’s no. 1 online retailer for run, gym and hike. Our mission is to help our customers to lead a happier and healthier life through running and fitness, and to help them make the best product choices to achieve their fitness goals.
What we’re looking for:
We are seeking an experienced CRM Executive to join our fast paced and dynamic marketing team. Reporting to the CRM Manager, you will be responsible for supporting the execution and optimisation of our email campaigns, including automations, while analysing customer data to drive actionable insights.
Key Responsibilities:
CRM Campaign Execution & Delivery
- Assist in planning, creating, and executing email marketing campaigns across various customer segments.
- Assist in executing SMS and Push notification campaigns for the SportsShoes loyalty app.
- Support the implementation and optimisation of email automation workflows.
- Collaborate with the creative team to ensure email content aligns with brand guidelines and marketing objectives.
Data Analysis and Insights
- Analyse customer data using CDP tools to identify trends, patterns, and opportunities for improving campaign performance.
- Generate regular repo...