Our client is a respected and established financial services provider seeking to expand their infrastructure and security support. This is a lovely role for someone who likes to be in the office and be hands-on. You will have at least 1 year of experience and live locally to Stafford. You will be responsible for:
1. Installing and configuring computer systems.
2. Diagnosing network, hardware, and software faults and solving technical issues.
3. Supporting the Senior Infrastructure and Security Engineer in monitoring and maintaining the Society’s computer systems, telephony, networks, and technology.
4. Taking responsibility for supporting internal users in their use of technology.
5. Developing and maintaining close relationships with infrastructure, hardware, and software partners.
6. Troubleshooting and correcting user and system issues.
7. Keeping up to date in the IT industry in relation to computer infrastructure and security.
Responsibilities of the IT Infrastructure and Security Engineer
1. Working with infrastructure partners to implement updates and new versions of IT hardware and software to keep the Society’s IT systems, network equipment, and servers up to date.
2. Managing and resolving issues and incidents that affect the performance and availability of IT infrastructure, systems, and services.
3. Maintaining the Society’s Microsoft 365 services, developing and making good use of file storage and email services for all Society users.
4. Managing Cloud telephony configuration changes.
5. Working with infrastructure partners on the planning and execution of infrastructure and security change activities.
6. Compiling and circulating IT service reports which show how IT is performing for the Operational Management Committee and the standard Board risk reporting.
Requirements of the IT Infrastructure and Security Engineer
1. Cyber or IT Degree.
2. Desktop, server, and network configuration knowledge and understanding.
3. Desirable: Network, Firewall, Virtual Desktop, VPN, and VMWare knowledge and understanding.
4. Desirable: Experience of Microsoft Azure Power Shell, Microsoft Defender for Endpoint, Windows Virtual Desktop, and SQL.
5. Microsoft Operating Systems - Windows 10, Server 2022, O365.
6. IP Telephone System configuration experience preferred.
Benefits include: Employer Pension 9%, up to 30 days holiday, and Income Protection.
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