Job summary We are looking for someone to join our busy but friendly reception teams. Our working environment is fast paced and demanding so the ability to work well within a team and under pressure is essential. The candiate should be a courteous and well motivated individual, must have excellent communication skills and be computer literate. Previous receptionist and NHS experience is helpful but a positive attitude, smart appearance and approachable manner is essential. Main duties of the job We are looking for some who is confident and has an excellent telephone manner. The candidate must be able to work as part of a team and on their own. Working Hours would be Monday 2pm-6pm, Tuesday 12pm- 6pm Wednesday 3pm-6.30pm Thursday 3pm- 6.30pm Friday 12pm,-6pm with a possibility of extra hours to cover holidays and sickness and a view to working across two other surgeries. About us Our practice list size is 10,800. We have 6 GPs, 1 Advanced Nurse Practitioner and 4 Practice Nurses working at the surgery, along with additional services provided by the the surgery. Job description Job responsibilities WITTON MEDICAL CENTRE JOB DESCRIPTION POST: Receptionist BAND 2 RESPONSIBLE TO: AllDoctors and Practice Manager/Reception Manager RECEPTIONIST General Duties: The receptionists play a vital role in therunning of the Surgery as support to the Partners,Salaried GPs, Clinical Practitioners, Practice Nurses, the Practice Manager andother ancillary personnel. The role is demanding and requires goodcommunication skills at all times. The receptionist will be expectedto use his/her own initiative within the bounds of Practice policies andguidance. DUTIES AND RESPONSIBILITIES Report initially to the Reception Manager. Maintain Patient Confidentiality at all times. BeCompliant with current Practice guidelines and protocols. Provide Flexibilityfor holiday/sickness cover. Answer the telephone in an efficient butfriendly manner. Use the computerized EMIS WEB system. Request electronic prescriptions as perrepeat prescribing protocol ensuring any queries are passed to GPs. Ensure allReception Jobs are done as required. Ensure thatall Reception rules are adhered to. Ensure thatpayments and receipts are dealt with appropriately. Relay results viewed by GPs from computerto Patients. Chaperone doctors in surgery when required. Recordand pass on messages and ensure appropriate action is taken. Ensureall equipment is used correctly and well-maintained. Makeany necessary phone calls as requested by Doctor/Practice Manager. Recordany necessary details on patients computerised records. Undertakeurine dip testing and recording results on patients computerised records. Completeany necessary forms as requested by the Doctor Completethe first part of the process of registering new patients and TemporaryResidents, i.e. making sure the forms are completed correctly. Takeaccurate details of any patient changes of address or telephone numbers. Provideany necessary equipment to GPs or other staff in their consulting rooms whenrequested. Liaisewith GPs, Locums, Clinical Practitioners, Practice Nurses, Treatment Roomstaff and any other ancillary staff coming into the practice. Photocopynotes as requested by Administration. Workto all practice procedures and policies. Any other duties as maybe required. Job description Job responsibilities WITTON MEDICAL CENTRE JOB DESCRIPTION POST: Receptionist BAND 2 RESPONSIBLE TO: AllDoctors and Practice Manager/Reception Manager RECEPTIONIST General Duties: The receptionists play a vital role in therunning of the Surgery as support to the Partners,Salaried GPs, Clinical Practitioners, Practice Nurses, the Practice Manager andother ancillary personnel. The role is demanding and requires goodcommunication skills at all times. The receptionist will be expectedto use his/her own initiative within the bounds of Practice policies andguidance. DUTIES AND RESPONSIBILITIES Report initially to the Reception Manager. Maintain Patient Confidentiality at all times. BeCompliant with current Practice guidelines and protocols. Provide Flexibilityfor holiday/sickness cover. Answer the telephone in an efficient butfriendly manner. Use the computerized EMIS WEB system. Request electronic prescriptions as perrepeat prescribing protocol ensuring any queries are passed to GPs. Ensure allReception Jobs are done as required. Ensure thatall Reception rules are adhered to. Ensure thatpayments and receipts are dealt with appropriately. Relay results viewed by GPs from computerto Patients. Chaperone doctors in surgery when required. Recordand pass on messages and ensure appropriate action is taken. Ensureall equipment is used correctly and well-maintained. Makeany necessary phone calls as requested by Doctor/Practice Manager. Recordany necessary details on patients computerised records. Undertakeurine dip testing and recording results on patients computerised records. Completeany necessary forms as requested by the Doctor Completethe first part of the process of registering new patients and TemporaryResidents, i.e. making sure the forms are completed correctly. Takeaccurate details of any patient changes of address or telephone numbers. Provideany necessary equipment to GPs or other staff in their consulting rooms whenrequested. Liaisewith GPs, Locums, Clinical Practitioners, Practice Nurses, Treatment Roomstaff and any other ancillary staff coming into the practice. Photocopynotes as requested by Administration. Workto all practice procedures and policies. Any other duties as maybe required. Person Specification Qualifications Essential GCSE grade A to C in English and Maths Experience Desirable Previous experience of working within the NHS or General Practice would be an advantage but not essential. Person Specification Qualifications Essential GCSE grade A to C in English and Maths Experience Desirable Previous experience of working within the NHS or General Practice would be an advantage but not essential. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Witton Medical Centre Address 29/31 Preston Old Road Blackburn Lancashire BB2 2SU Employer's website