Location:
FPC - Newport
Newport Family Practice Center
407 Fourth Street
Newport, TN 37821, USA
Responsibilities:
* Clinical responsibilities include patient triage (weight, blood pressure, temperature readings, updating medication list and obtaining and documentation of chief complaint).
* Responsible for electronic patient prescription services including communication with pharmacies and verification of all medical prescriptions.
* Must be knowledgeable of EMR.
* Responsible for phlebotomy and EKG’s.
* Responsible for pre-certing requirements for all procedures.
* Responsible for calling patients in regards to lab results.
* Responsible for maintaining daily logs.
* Answers questions regarding patient appointments and testing.
* Responsible for communication with patients regarding patient information and education regarding procedure preps.
* Responsible for scheduling procedures and certain medical tests and referral appointments by scheduling dates, times and locations, coordinating and rescheduling as necessary.
* Responsible for scheduling appointments, verifying all necessary information such as demographics and insurance information in the patient medical record or file.
* Assists other staff as directed.
* Responsible for other job functions as directed.
* Knowledge of nursing principles and protocols and all aspects of medication names and prescribing.
* Knowledge of policies and procedures related to infection control, environmental safety and patient confidentiality as directed by HIPAA standards.
* Knowledge of medical chart reporting and records.
* Attends meetings as required.
Skills/Abilities:
* Must be skilled in customer service and have a pleasant and courteous demeanor while dealing with all patients and callers.
* Must be well organized and detail-oriented and be able to work independently without much supervision.
* Must have skills in critical thinking, communication, influence, and decision making.
* Must have the ability to work cooperatively as a member of office staff and team.
Mental/Physical Requirements:
* Daily standing, walking, squatting, bending, and maneuvering.
* May require lifting up to 50 pounds.
* Stress can be triggered by workload and difficult patterns.
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