Job summary Join Our Team as a Receptionist at City Health Practice Ltd - GP Practices Are you a friendly and efficient communicator with a passion for helping others? City Health Practice Ltd is looking for a dedicated GP receptionist to join our team and be the first point of contact for our patients and visitors. As a receptionist, you will play a crucial role in ensuring our patients and visitors receive a warm and courteous welcome. You will provide effective telephone enquiry services, proactively communicate information between patients, doctors, and other professionals, and support the administration needs of our practice. We offer a supportive work environment, opportunities for professional development, and the chance to make a real difference in the lives of our patients. Main duties of the job Greet patients and visitors with a friendly and efficient manner. Provide polite and effective telephone enquiry services, ensuring they are documented appropriately. Communicate information between relevant parties, including patients, doctors, and other professionals. Record patient information and schedule clinic appointments. Provide administration support, including timely referrals of patients. Support requests for information made by patients and third parties. Standard keyboard skills are essential along with active listening and the ability to provide face-to-face and telephone advice on non-clinical issues. If you are a motivated and compassionate individual with excellent communication skills, we would love to hear from you (previous applicants need not apply). Join us at CHPL Practices and be a part of a team that values quality care and patient satisfaction. About us At CHPL, were passionate about people and we know that you are too, thats why were here isnt it? We recognise that high quality care is delivered by high quality professionals who are appreciated, respected and supported, which is why we want to give all our colleagues the chance to shine. Work with us and youll be more than just a number. Date posted 17 April 2025 Pay scheme Other Salary £22,383 a year per annum, pro rata Contract Permanent Working pattern Part-time Reference number A2509-25-0003 Job locations City Health Practice 225 New Bridge Road Hull HU9 2LR Job description Job responsibilities Please see attached job description and person specification for more information regarding the job role and responsibilities. Job description Job responsibilities Please see attached job description and person specification for more information regarding the job role and responsibilities. Person Specification Qualifications Essential NVQ Level 2 in Business Administration / Customer Service or equivalent knowledge and experience GCSE (or equivalent) in Maths and English Experience Essential Experience of working with others Experience of using ones own initiative Experience of customer service environment Good IT skills Desirable Experience of working within a General Practice office Experience of using SystmOne Person Specification Qualifications Essential NVQ Level 2 in Business Administration / Customer Service or equivalent knowledge and experience GCSE (or equivalent) in Maths and English Experience Essential Experience of working with others Experience of using ones own initiative Experience of customer service environment Good IT skills Desirable Experience of working within a General Practice office Experience of using SystmOne Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name City Health Practice Limited Address City Health Practice 225 New Bridge Road Hull HU9 2LR Employer's website https://www.marfleetlanesurgery.co.uk/ (Opens in a new tab)