Job Title: Sales Support Administrator
Location: Brighton
Salary: From £30,000 to £40,000
As a Sales Support Administrator, you will be the backbone of our client's sales team, assisting in the seamless execution of sales operations.
Your key responsibilities will include:
Act as the primary point of contact for clients, addressing inquiries, documenting requests, and ensuring a high level of satisfaction.
Manage client email communications, categorise and delegate tasks, and escalate urgent matters to the appropriate Sales Person.
Work closely with internal teams to provide a seamless client experience and participate in client meetings when needed.
Assist in promoting company products and services while identifying opportunities for growth within existing accounts.
Maintain up-to-date client records, process service requests, and manage account-related documentation.
Serve as a trusted member of the team, ensuring client concerns are handled efficiently and escalated when necessary.
Essential (Knowledge, skills, qualifications, experience):
To thrive in this role, you should bring:
Proven experience in a sales or sales support/admin role
Strong organisational and multitasking skills
Excellent communication skills, both written and verbal
Proficiency in Microsoft Office Suite and CRM tools
A proactive approach with a keen eye for detail
Desirable (Knowledge, skills, qualifications, experience):
While not essential, the f...