Are you looking for a role to be responsible for achieving daily individual sales and targets and pro-actively maintain and develop the depot sales? If so, then this role is for you!
Key Responsibilities
1. Answer all incoming internal and external telephone calls and take ownership of those calls.
2. Deal promptly with customer orders received over the trade counter or via post, telephone, or sales staff.
3. Handle online inquiries and orders.
4. Suggest appropriate product alternatives if applicable and take advantage of all add-on selling opportunities to maximize sales and profit while maintaining the highest levels of customer satisfaction and confidence.
5. Be highly proactive in cultivating and achieving additional telephone sales, particularly during quiet periods.
6. Nurture customer business covering all product ranges to achieve individual and depot profit.
7. Be fully aware and adhere to the company policy on cash, cheque, and credit card transactions received on behalf of the company.
8. Strictly adhere to company credit control procedures.
9. Complete all required administration accurately, effectively, and on time.
10. Order and store parts and monitor stock levels.
11. Be familiar with the appearance and purpose of all parts and use catalogues and price lists to identify parts to meet customer requirements.
12. Keep price lists up to date.
13. Ensure all parts taken from stock to fulfill customer orders are invoiced before they are removed from the stores area, hence keeping stock physical against screen correct.
14. Operate a fork lift truck in a safe and responsible manner.
15. Be prepared to train as a First Aider.
16. Present a professional image at all times.
17. Carry out all work practices in line with the Company Health and Safety Policy.
Key Skills
1. Technical competencies of a Parts person.
2. Ability to work in a pressurized environment with multiple demands.
3. Qualified to drive a forklift truck.
4. Good interpersonal skills.
5. Efficient Administrator.
6. Computer literate with basic knowledge of both Microsoft Word and Microsoft Excel.
7. Honest.
8. Self-motivated.
9. Team worker.
10. Customer focused.
11. Must be able to drive.
Benefits
1. 22 Days Holiday.
2. Pension.
3. Death in Service.
4. Health Plan.
5. Uniform.
6. Free legal advice.
7. Bonus for hitting KPI.
8. Commission.
If you know someone suitable for this role, share the word and through our referral scheme receive up to £250!
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