About the Company - Are you a passionate leader in Health and Social Care with a desire to make a difference? We are looking for an Assistant Manager to join a dynamic and dedicated management team in Hull. In this role, you will play a key part in supporting the day-to-day operations of our service, ensuring that the highest standard of care and support is consistently provided to the individuals we serve. As an Assistant Manager, you will assist in managing a multidisciplinary workforce, coordinating services, and ensuring compliance with relevant regulations and standards. You will lead by example, maintaining the highest levels of care, safeguarding, and staff development, while also contributing to the continued growth of our service.
About the Role - Key Responsibilities:
* Leadership and Staff Support: Provide day-to-day management and guidance to staff, managing and supervising a team, including Team Leaders, ensuring adherence to policies, procedures, and core values.
* Budget Management: Assist the Service/Area Manager with budget monitoring and resource management, ensuring that financial targets are met.
* Staff Recruitment and Development: Support the recruitment process, ensuring all staff receive regular supervision and personal development reviews. Contribute to the Service Training Plan and coordinate staff inductions and training.
* Person-Centered Care: Ensure each person we support receives care tailored to their individual needs, overseeing the preparation and review of support plans and ensuring involvement in assessment and goal setting.
* Quality Assurance and Compliance: Ensure all services comply with the Health and Social Care Act 2008 and Care Quality Commission regulations. Conduct regular audits of services, health & safety standards, and support quality initiatives.
* Multidisciplinary Collaboration: Work closely with local authority representatives, clinicians, family members, and other stakeholders to ensure a holistic, team-based approach to care delivery.
* Administration and Reporting: Oversee the accurate reporting of service delivery and operational performance, managing finance procedures, agency invoicing, payroll documentation, and sickness/leave monitoring.
* Risk Management: Ensure that all risk assessments, safeguarding measures, and health and safety protocols are followed.
Qualifications - Experience & Qualifications:
* Experience & Qualifications: Degree level or QCF Level 5 in Health/Social Care (or equivalent).
* Experience: Previous experience managing staff and resources in healthcare or social care.
* Leadership: Proven track record of inspiring and motivating teams to deliver high standards of care.
* Regulatory Knowledge: Strong understanding of CQC regulations and compliance.
* Flexibility: Ability to work outside standard hours when required to ensure service delivery.
* Care Management: Strong understanding of care management, support planning, and relevant regulations.
* Budget Management: Experience with managing budgets and resource allocation.
* Knowledge of Safeguarding and Health & Safety: Familiarity with safeguarding procedures and health & safety standards.
* Team Collaboration: Ability to work collaboratively with multidisciplinary teams.
* Communication Skills: Excellent communication skills, both written and verbal.