Job Description
Job Introduction
We are currently recruiting for a Sales Manager to join the management team at our Honda and Listers UDealership in Northampton. The hours of work are 8am to 5pm, Monday to Friday, with a day off in the week. As well as 9am to 5pm on Saturdays, with one Saturday off per month on a rota basis, and 10am to 4pm on Sundays (1 in 2).
The successful individual will possess a positive, hands-on approach, with the ability to lead and motivate a developing sales team. You will be expected to achieve agreed sales targets for new and used cars, within defined operating and financial guidelines.
Role and Responsibilities
1. You will build trust, communicate effectively and exceed our customers expectations; In essence you will ensure that our customers buying experience is industry leading. You will also be accountable for handling customer queries and complaints and ensure they are resolved effectively.
2. To support the sales team in daily operations including but not limited to customer contact, sales funnel management, deal building and closing, professional vehicle preparation whilst ensuring that stock is kept to the companys agreed levels.
3. By driving the sales process and supporting the sales team in achieving their monthly KPIs for unit sales, profit per unit, finance penetration and add-on products, to ensure budgetary sales / profit forecasts are achieved.
4. Accurat...