Job summary General Practice Dispenser required for busy multi site progressive general practice. Will work across 2 sites in rural Gravesham - at Istead Rise and Shorne Village Surgeries. Main duties of the job Normal dispensary duties, taking, processing and fulfilling prescription requests including dispensing medications to 2000 patients across the sites. Repeat prescription work for non dispensing patients. Stock ordering, maintaining, rotating. Dealing with patients regarding medication and queries. About us Progressive forward thinking general practice, friendly team, family atmosphere. Providing high quality care to our patient population of 16500 patients across 3 sites. Dispensing takes place at 2 sites in semi rural Gravesend which is where this role is based. Date posted 16 April 2025 Pay scheme Other Salary £12.21 an hour Contract Permanent Working pattern Part-time Reference number A0772-25-0002 Job locations Downs Way Medical Practice Worcester Close Istead Rise Gravesend Kent DA13 9LB Downs Way Medical Practice Worcester Close Istead Rise Gravesend Kent DA13 9LB Crown Lane Shorne Gravesend Kent DA12 3DY Job description Job responsibilities Job Description Title: Dispenser Responsible To: Dispensing Lead Partner for dispensing issues, via Dispensary Staff Managing Partner for management issues Responsible for. Safe and efficient preparation and dispensing of prescriptions and providing a good standard of service to the patients in line with directives laid down by the partners and practice manager Overall job purpose: To ensure the safe and efficient dispensing of drugs and to work as an effective and efficient team member. To dispense routine repeats and dispense prescriptions from Doctors consultations To print routine repeat prescriptions To sort out queries over the telephone and at the hatch To post prescriptions after entering in the Post Book and fax some to appropriate Chemist, recording these in the fax book To work in accordance with Standard Operating Procedures To order drugs from the Wholesaler bulk order monthly and some daily To check incoming drugs and put on shelf checking dates new drugs at the back To check shelves for out of date drugs and clean shelves To and record all dispensed items that are delivered by the wholesaler To count the money for prescriptions periodically and give to the Assistant Practice Manager (Finance) To check all end of the month scripts count, enter in book and ensure the money balances To cover other Dispensers holiday as per rota To undertake such other duties that might reasonably be required To learn and implement new procedures as appropriate Generally to work together with other staff to ensure the smooth running of the practice The duties listed above may change in the light of developments within the practice and are subject to review. Implementation of any changes will be by mutual consent Attend practice staff meetings and dispensary meetings as requested and whenever possible To participate in continuing professional development (CPD) and annual appraisal To carry out DRUMs (Dispensing review of Use of Medicines) with patients and other items forming part of the Dispensing Quality Services Scheme (DSQS) Job description Job responsibilities Job Description Title: Dispenser Responsible To: Dispensing Lead Partner for dispensing issues, via Dispensary Staff Managing Partner for management issues Responsible for. Safe and efficient preparation and dispensing of prescriptions and providing a good standard of service to the patients in line with directives laid down by the partners and practice manager Overall job purpose: To ensure the safe and efficient dispensing of drugs and to work as an effective and efficient team member. To dispense routine repeats and dispense prescriptions from Doctors consultations To print routine repeat prescriptions To sort out queries over the telephone and at the hatch To post prescriptions after entering in the Post Book and fax some to appropriate Chemist, recording these in the fax book To work in accordance with Standard Operating Procedures To order drugs from the Wholesaler bulk order monthly and some daily To check incoming drugs and put on shelf checking dates new drugs at the back To check shelves for out of date drugs and clean shelves To and record all dispensed items that are delivered by the wholesaler To count the money for prescriptions periodically and give to the Assistant Practice Manager (Finance) To check all end of the month scripts count, enter in book and ensure the money balances To cover other Dispensers holiday as per rota To undertake such other duties that might reasonably be required To learn and implement new procedures as appropriate Generally to work together with other staff to ensure the smooth running of the practice The duties listed above may change in the light of developments within the practice and are subject to review. Implementation of any changes will be by mutual consent Attend practice staff meetings and dispensary meetings as requested and whenever possible To participate in continuing professional development (CPD) and annual appraisal To carry out DRUMs (Dispensing review of Use of Medicines) with patients and other items forming part of the Dispensing Quality Services Scheme (DSQS) Person Specification Qualifications Essential NVQ 2 (or equivalent) in Dispensing GCSE English and Mathematics Experience Essential Previous experience of environment/dispensary Cash handling Complaints systems Stock levels, usage tracking and re-ordering arrangements Experience of EMIS clinical system (desirable) Experience of Microsoft Office software Experience of dealing with the public/patients Desirable Experience of General Practice/Primary Care Knowledge and Skills Essential Advanced numeracy skills Excellent keyboard and computer skills Excellent communication skills Quality, Attributes and Other Essential An understanding, acceptance and adherence to the need for strict confidentiality Ability to use own judgement, resourcefulness and common sense Ability to work without direct supervision and determine own workload priorities Ability to work as part of an integrated multi-skilled team Pleasant and articulate Able to work under pressure Able to work in a changing environment Able to use own initiative Ability to self-motivate, organise and prioritise own workload Flexibility of working hours/ able to work at the desired times Experience of Primary Care Car driver/clean licence Desirable Non smoker Person Specification Qualifications Essential NVQ 2 (or equivalent) in Dispensing GCSE English and Mathematics Experience Essential Previous experience of environment/dispensary Cash handling Complaints systems Stock levels, usage tracking and re-ordering arrangements Experience of EMIS clinical system (desirable) Experience of Microsoft Office software Experience of dealing with the public/patients Desirable Experience of General Practice/Primary Care Knowledge and Skills Essential Advanced numeracy skills Excellent keyboard and computer skills Excellent communication skills Quality, Attributes and Other Essential An understanding, acceptance and adherence to the need for strict confidentiality Ability to use own judgement, resourcefulness and common sense Ability to work without direct supervision and determine own workload priorities Ability to work as part of an integrated multi-skilled team Pleasant and articulate Able to work under pressure Able to work in a changing environment Able to use own initiative Ability to self-motivate, organise and prioritise own workload Flexibility of working hours/ able to work at the desired times Experience of Primary Care Car driver/clean licence Desirable Non smoker Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Downs Way Medical Practice Address Downs Way Medical Practice Worcester Close Istead Rise Gravesend Kent DA13 9LB Employer's website http://www.downswaymedicalpractice.co.uk/ (Opens in a new tab)