Job Title: Membership Advisor Salary: £26,000 to £27,000 Location: Central Milton Keynes We have an exciting opportunity for a well organised, customer facing professional to join a busy team managing a varied and interesting workload. Responding to a wide range of queries, you will be instrumental in providing vital support to members and key stakeholders. In this role, you will contribute towards an excellent reputation by providing a first class, multi-channel enquiry service. The ideal candidate will have exceptional customer service skills, be a confident communicator and have excellent organisational experience. Key responsibilities for a Membership Advisor Deliver first class customer service, take ownership of enquiries until the customer is happy To receive and respond to enquiries through multiple platforms To support the team in meeting its growth and membership retention targets To support customers in understanding the products, services and benefits available to them Make outbound telephone calls to customers Key skills for a Membership Advisor Exceptional customer service Experience with managing multi-channel enquiries – phone, email, online chat and social media Organised Attention to detail Excellent communication skills Benefits for a Membership Advisor 24 days annual leave bank holidays Hybrid working Professional growth and training opportunities A generous benefits package which includes gym discounts, pension plan, season ticket travel loans and health and dental plans If you are interested in this role, please apply here