Are you passionate about technology, AI, and digital innovation? At Elior, we’re not looking for advanced qualifications—just your curiosity, enthusiasm, and a drive to learn.
We’re excited to offer an Implementation Coordinator role, a hands-on opportunity to work with cutting-edge technologies that place Elior at the forefront of industry innovation. This role also gives you the chance to collaborate in prestigious, high-profile locations alongside some of the biggest names in the field.
If you’re ready to take the first step into an exciting career in technology, we’d love to hear from you!
The Implementation Coordinator will assist the Customer Technology team in delivering projects and site mobilisations for Regional B&I, Stadia, Concessions, and Universities. You will oversee technology implementation, ensuring it meets client needs, aligns with the agreed scope, and is delivered on time, within budget, and transitioned to the IT Service Desk. Responsibilities include intelligence gathering to support reports, bids, and business cases.
This role collaborates with Operations Mobilisation teams and the UK Technology team, including Delivery Managers, Business Partners, Service Delivery Manager, Infrastructure Support, and the Technology Leadership Team.
The location of this role is Macclesfield but mobility to sites is required approx. 60% of time. A company car is provided.
Key Accountabilities:
* Define project and mobilisation scope with stakeholders, ensuring technical feasibility.
* Create and track project plans, manage technology supplies, redeploy/decommission equipment, and coordinate data handovers.
* Implement Customer Technology at sites, including training, execution plans, team engagement, and customer communications.
* Coordinate internal and external resources to ensure on-time, on-budget delivery of technology solutions.
* Address project risks, scope changes, and issues, providing updates to management.
* Build and maintain vendor relationships and ensure effective post-launch support through comprehensive documentation.
* Provide on-site escalation support for high-profile clients and sites.
* Recommend process improvements and gather intelligence to support reports, bids, and business cases.
Skills:
* Experience in multi-site technology management and installations.
* Project administration/support and stakeholder collaboration to deliver business-focused technology solutions.
* Proven ability to meet tight deadlines and produce reports/documents.
* Knowledge of mobile apps, payment solutions, EPOS, and basic networking (WiFi, LAN, VPN preferred).
* Experience managing third-party technology partners.
* Strong interpersonal and communication skills.
Our way of saying thank you
At Elior, we strive to ensure that our colleagues feel appreciated & rewarded, which is why we offer generous rewards & benefits in exchange for your dedicated efforts.
* FREE On-Site Lunches: Savor delicious and healthy meals, on us, every day at work.
* Flexible Working: Enjoy the freedom to balance work and personal life with our flexible working hours.
* Holiday Allowance: Start with 31 days of holiday to relax and recharge, increasing to 33 days after two years of service.
* Family Leave: Prioritise your family commitments with our family leave options designed to support you during important times.
* Paid Charity Leave: Make a difference in your community with paid time off to volunteer for your favourite causes.
* Opportunities for Career Progression: Grow and advance your career with us, supported by continuous learning and development opportunities.
* Comprehensive Wellbeing Benefits: Access mental health support and a range of wellbeing benefits to keep you feeling your best, both professionally and personally.
* Life Assurance & Pension Schemes: Secure your future with our life assurance and workplace pension schemes.
* Exclusive Discounts & Perks: Enjoy discounts and cashback on entertainment, leisure activities, and much more, alongside our popular cycle-to-work scheme.
Why it's great to work for us...
Elior is a multi-award-winning people business and one of the UK’s leading contract caterers, with over 10,000 colleagues operating across a diverse range of sectors including:
* Workplaces & Office Space
* Sporting Venues & Stadium
* Attraction & Heritage Sites
* Public Sector & Defence
* Health, Care & Hospitals
* Schools, Colleges & Universities
Along with our purpose of enriching lives everywhere, every day, we’re committed to an inclusive culture and want our people to feel appreciated, supported, and fulfilled.
That's why 87% of colleagues tell us how proud they are to work for us!
At Elior, we’re committed to creating a culture of respect, inclusion, and belonging for all.
Ultimately, we believe it’s our differences that make us stronger and enrich our work environment, which in turn makes Elior a great place to work!
If you need any support or adjustments during the application process, just let us know. We're happy to help.
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