Gloucestershire Professional Services (GPS) is recruiting an IT Support Analyst to join the Information Technology Support team based at Gloucestershire College. The purpose of this role is to provide IT Technical Support to students and staff in the use of IT equipment including troubleshooting hardware and software faults along with installations and maintenance. Supporting the IT provision at our 3 campuses in Gloucestershire, we are a team of circa 13 with experience in all aspects of ICT. You will be part of this team and contribute to supporting the College and its many staff/students while learning new technologies and gaining valuable experience. This is a varied and challenging role, and you will be expected to provide a professional and friendly service to both internal and external customers. You will deal with customers face to face, on the telephone, and through electronic enquiries.
Employee Benefits
A career with us means much more than just a salary - we know that our people are our greatest asset; 96% of our employees are proud to work at the college and 90% of students would recommend GC as a place to study. We also offer a wide range of staff benefits including:
1. A generous holiday allowance of 27 days per year + Bank Holidays and Christmas Closure
2. A matched contribution pension scheme
3. Access to discounted benefits platform and discounted gym memberships
4. Family friendly policies and flexible working
5. Access to our employee assistance programme
6. Discounted nursery offer at My Ohana Gloucester through salary deduction
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