Business Services Lead - High Wycombe
Summary
***INTERNAL APPLICANTS ONLY PLEASE***
Are you an inspiring people person with a passion for organising and helping others to get things done? Acting as a member of the Regional Business Services Leadership Team, your main focus will be on leading your team to innovate and improve our processes and to ensure that our Region is fully supported.
Interviews will be on Tuesday 14th January.
What it's like to work here
Our systems have been set up to enable you to enjoy a hybrid working arrangement where you can choose the best working environment for the task in hand. Some days this could be working from home, on others it could be at one of our regional offices, or even at a property. Your contracted place of work will be at Hughenden. We're a flexible employer and supportive of helping you find a healthy work-life balance.
What you'll be doing
The National Trust is a busy organisation that has a lot going on at all times - you can guarantee that no day is the same, so you'll have to love variety and working at pace.
You'll lead a team of Business Services Coordinators who manage region-wide processes such as purchasing and data management, championing best practice when it comes to service, process and systems, and will be confident challenging the norm when you think there's a better way of doing something.
You’ll also be responsible for liaising with our Consultancy Managers – a senior team who lead the specialists across our Region. These include building surveyors, curators, marketing and communications experts, climate advisers and many more.
In any given day you could be helping to arrange a region-wide event, leading the team who run our Purchasing for the Region, working with Consultancy Managers to prioritise the work coming through and brokering resource across our Regional Team or looking at ways to review and improve a process. You could be coaching a team member to develop a new skill or leading a task/finish group to transform a service. You'll connect and form strong relationships with members of our Consultancy Management Team, with the other Regional Business Services Leads as well as being an active member of the National Business Services community.
Who we're looking for
Ideally your skills and experience will include: •Ability to prioritise tasks as well as own workload / time & diary management •IT proficient with experience of Microsoft systems including Excel, Outlook, SharePoint, PowerPoint (desirable) •Experienced people manager / strong communication skills •Highly organised / structured in approach to work / attention to detail / forward planning •Ability to work efficiently at pace / calm under pressure / skilled problem solver.
You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.
The package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
•Substantial pension scheme of up to 10% basic salary
•Free entry to National Trust places for you, a guest and your children (under 18)
•Rental deposit loan scheme
•Season ticket loan
•EV car lease scheme
•Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
•Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
•Flexible working whenever possible
•Employee assistance programme
•Free parking at most Trust places
Click here to find out more about the benefits we offer to support you.