Customer Service Advisor
Central Claims
From £28,572 per annum
45 hours per week
Location: Camberley GU16
What we offer
* Excellent salary
* 28 days annual leave (Inclusive bank holidays)
* Workplace pension scheme
* Free Training and Development
* Employee long service rewards (Inc. additional holiday)
* Employee well-being services
* Free uniform (and PPE)
* Life insurance
Motofix is a leading vehicle body repair provider with nine state-of-the-art service delivery centres in the Home Counties, South and Southwest of England. Our vision is to be a benchmark for automotive body repair for the quality of our business and customer experiences.
About the Role
As a Customer Service Advisor, you will be the public face of Motofix, ensuring every customer receives a seamless and positive experience throughout their repair journey. You will provide friendly and professional support, ensuring customer satisfaction while maintaining efficient administrative processes. This role requires initiative, attention to detail, and the ability to provide outstanding customer service in a fast-paced environment.
Key Responsibilities
* Customer Engagement – Provide a professional and welcoming service to customers.
* Booking & Scheduling – Schedule vehicle repair bookings, ensuring smooth workflow management.
* Guiding Customers – Assist customers through the repair claims process, providing clear ...