Job summary We are seeking a dedicated and efficient Radiology Appointments Co-ordinator to join our team. The successful candidate will play a crucial role in ensuring high-quality patient care by managing an efficient appointment system and supporting the Radiology Clerical Services Manager. This position requires working across multiple sites including King's Mill Hospital, Newark Hospital, and CDC. Key Responsibilities: Provide a high-quality service to patients attending the X-Ray Department by managing an efficient appointments system, considering modernisation requirements for new "booking" methods. Support the Radiology Clerical Services Manager by monitoring waiting times for radiology activities in line with local and national targets. Ensure the provision of the highest quality patient care through personal actions and continuous improvement. Create and monitor rotas, ensuring the CRIS diary reflects the availability and clinic skills of radiologists and sonographers. Monitor diagnostic waiting lists, prioritise 2WW patients, and escalate capacity issues. Liaise with radiologists and sonographers, managing any necessary list cancellations at short notice. Book complex radiology procedures according to booking protocols. Be part of a team that values excellence and continuous improvement in patient care. Apply today and make a meaningful impact in the Radiology Department at Sherwood Forest Hospitals Main duties of the job To understand the role in more detail, please refer to the attached job description and person specification. About us Thank you for your interest in this role. Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here, and we are the Health Service Journal's Trust of the Year in 2020. The Care Quality Commission rated King's Mill Hospital Outstanding and Newark, and Mansfield Community Hospitals Good. Overall, we are rated Outstanding for care. For the last three years, we have been ranked as the best NHS Trust to work for in the Midlands and in 2020 we were the third best Acute/Community NHS Trust in England. Happy colleagues deliver better care. Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients; we also care for you. Our culture of learning, compassion and taking a person-centred approach are at the roots of our organisation. We would love you to join us. Date posted 16 January 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year per annum Contract Permanent Working pattern Full-time Reference number 214-CSTO-6854833 Job locations King's Mill Hospital Mansfield Road Sutton-in-Ashfield NG17 4JL Job description Job responsibilities To understand the role in more detail, please refer to the attached job description and person specification. Job description Job responsibilities To understand the role in more detail, please refer to the attached job description and person specification. Person Specification Knowledge Requirements Essential Computer literate, with Substantive Keyboard experience. Substantive knowledge of RIS, PAS and NHS in general RSAIII or ECDL Accurate data input Qualifications Essential A good standard of education Further Training Essential Development training as required Experience Essential Significant Clerical experience Experience in customer care Service redesign Waiting list management with experience in diagnostic waiting times Experience of working in X Ray Department Knowledge of 2 week wait and 18 week wait NVQ in Customer Care Desirable IHRIM Contractual Requirements Essential Regular attendance and willingness to work flexibly, both in terms of hours and location within the X Ray/ Patient Services Department. Person Specification Knowledge Requirements Essential Computer literate, with Substantive Keyboard experience. Substantive knowledge of RIS, PAS and NHS in general RSAIII or ECDL Accurate data input Qualifications Essential A good standard of education Further Training Essential Development training as required Experience Essential Significant Clerical experience Experience in customer care Service redesign Waiting list management with experience in diagnostic waiting times Experience of working in X Ray Department Knowledge of 2 week wait and 18 week wait NVQ in Customer Care Desirable IHRIM Contractual Requirements Essential Regular attendance and willingness to work flexibly, both in terms of hours and location within the X Ray/ Patient Services Department. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Sherwood Forest Hospitals NHS Foundation Trust Address King's Mill Hospital Mansfield Road Sutton-in-Ashfield NG17 4JL Employer's website https://www.sfh-tr.nhs.uk/ (Opens in a new tab)