Do you enjoy being a part of a great team, and creating memorable guest experiences? If you do, we'd love to meet you.
We are looking for a Food & Beverage Manager to join a team of distinguished hospitality enthusiasts. Our goal is to create the greatest golf hotel experience in the world.
THE ROLE
As a Food & Beverage Manager you will be motivated and passionate to lead our dedicated food & beverage team. You will continually commit to the highest standards of service and operations, and working closely with the management team, you will be responsible for the overall performance of the food and beverage operation, including team development, training, customer engagement, stock management and health and safety.
JOB DUTIES AND RESPONSIBILITIES
1. Overseeing the restaurant and bar teams to ensure the smooth running of daily operations;
2. Implementing and maintaining operating systems and processes beneficial to the food & beverage outlets.
3. Inspiring, motivating and training staff to deliver exceptional experiences;
4. Oversee the day-to-day operations of the teams and ensure the highest standards of guest service are consistently delivered.
5. Ensuring the execution and continued enhancement of the Marine & Lawn guest experience.
6. Driving a high-performance culture, setting clear expectations, empowering your team and holding them accountable.
7. Lead the performance of the team ensuring it is effectively managed through a focus on recruitment, training, problem resolution, coaching, succession planning and accountability.
8. Developing close working relationships with all departments, team members and Managers to ensure guest expectations are met.
9. Developing strong working relationships with all guests in order to maximise sales opportunities and generate business for the future.
10. Analyse guest feedback, address all concerns and ensure effective follow-up.
11. Ensuring the department is maintained in a safe manner, follow any health and safety guidelines and ensuring that the team carry out regular health and safety training and refreshers.
12. Ensuring billing and control of revenues are maintained at all times.
13. Undertaking Duty Manager responsibilities on a rota basis.
14. Taking part in regular fire drills to familiarise self with the systems and procedures, to ensure that team are refreshed every 6 months.
15. Maintaining excellent levels of communication.
16. Assist with other departments, as necessary.
WHAT WE ARE LOOKING FOR FROM YOU
1. Previous Food & Beverage management experience in the hotel industry (minimum 2 years)
2. Excellent communication and interpersonal skills – a proven track record of building and leading successful teams.
3. Must have Zonal PMS experience (or similar) and have the skills to drive revenues with the support of the commercial team.
4. Exceptional customer service skills.
5. Commercially aware and ability to impact business performance through driving sales and controlling costs.
6. Strong organisational skills.
7. MS Office Advanced.
8. Able to work a variety of shifts.
9. Ability to work under pressure.
The Perks
1. Enrolment in pension from Day 1 for all eligible team members.
2. Meal on each shift in a dedicated team member restaurant.
3. Access to everyday discounts from high street retailers.
4. Discounted hotel room rates for you and your family (T&C’s apply).
5. Refer a Friend Scheme – just by putting a good word in for a friend you could earn some extra cash.
6. Incentive schemes.
7. Access to participating in healthcare plans and insurance plans – just in case.
8. Positive team working environment.
9. Monthly published schedules.
10. Tailor made bespoke uniform.
Equal Opportunities
We are committed to recruitment practices that do not discriminate against any job applicant because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership and pregnancy and maternity. We value diverse cultures, ideas, and people as part of our core DNA.
Right to Work
In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.
About us
Marine & Lawn Hotels & Resorts is a collection of bespoke hotels in the world’s most distinguished golfing destinations. Nestled along some of the most coveted courses across the globe, each of our properties offer unforgettable travel experiences inspired in the history and legacy of the once-in-a-lifetime destinations they call home. Here, we invite locals, neighbours, and international travellers alike to embrace the beauty of where land meets sea as they embark upon a journey rooted in service, storytelling, and adventure. For more information visit marineandlawn.com.
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