Exciting opportunity for a Credit Controller to join our finance team, based at our office in central Glasgow. As a Credit Controller you will be responsible for the allocation and collection of cash. As a Credit Controller your role will include: Actively chasing client payments by telephone, email, and letter to ensure cash is received in a timely manner and to the agreed payment terms Posting cash and allocating to the ledger Chasing and escalation of client queries within the business to ensure agreed resolutions are actioned to facilitate payment Keep accurate records of all client contact to enable understanding of queries, and confirmation of all clients contacted Attend monthly debtor meetings with partners either via teams or at the office Ensure customer refunds are appropriately authorised and processed The ideal Credit Controller will have: A minimum two years of experience, within a credit control environment Strong Excel skills Strong organisational skills and be used to working under pressure Strong attention to detail and a high concern for accuracy Good telephone manner Be a good team player In return BK Plus will offer the following benefits: 24 hour GP access Access to a EAP platform Access to an employee discount scheme Access to a Cycle to work scheme 4 times death in Service Access to a green car scheme 25 Days holiday Bank holidays At BK Plus, inclusion and diversity are central to our values. We have an authentic focus on inclusion, enabling our people to feel they can bring their whole self to work and ensuring everyone feels supported, respected and confident to make a valuable contribution to our company and to our clients.