Customer Service Advisor / Driver
CRS Ltd is a growing accident repair facility that consists of several branches across South Yorkshire and Derbyshire, delivering high-quality repair services to accident-damaged vehicles. Our proactive approach ensures that we deliver the best service possible to our work providers and customers.
Our repair centres are fully equipped for modern vehicle accident repair and are quickly becoming recognized as a leading repairer within our industry.
We are currently looking to recruit a Customer Service Advisor/Driver for our Derby branch.
Duties:
1. Arrange bookings for repair work to customers' vehicles, receive goods in, and store in the correct manner.
2. Assist the workshop with vehicle repair inquiries, including collection and delivery of vehicles.
3. Organize workload to ensure customers' booking in dates are accurate.
4. Utilize the management system to update customers and work providers on repairs.
5. Communicate effectively with other team members and customers to retrieve and replace vehicles on a daily basis.
6. Ensure all courtesy vehicles are clean and in good order.
7. Collect and deliver customer and courtesy vehicles to customers.
Qualifications:
1. Previous experience in an advisory role is preferred.
2. A full clean UK driving licence is required for this role.
3. Strong practical skills to assess departmental needs and recommend appropriate solutions.
4. Proficient in using Microsoft Office.
5. Excellent communication skills, both verbal and written.
6. Ability to multitask and prioritize tasks in a fast-paced environment.
7. Detail-oriented with strong problem-solving abilities and a good knowledge of the accident repair industry.
We Offer:
1. Competitive salary
2. Private health benefits
3. Company Pension
4. Uniform
5. Training and progression
If you are a motivated individual with a passion for the vehicle body repair industry and have the drive to progress in our sector, we would love to hear from you. Apply today to join our dynamic team at CRS Accident Repairer Centres.
Job Type: Full-time
Pay: From £26,000.00 per year
Additional pay:
* Bonus scheme
Benefits:
* Company events
* Company pension
* Free parking
* Gym membership
Schedule:
* Monday to Friday
* Weekend availability
Work Location: In person
Reference ID: CSADder1
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