We are currently recruiting for a Commercial Account Handler to join a Chartered Insurance Brokers based in the centre of Worcester. This is a full-time permanent role working Monday to Friday 8.30am-5pm, offering a salary of £23-27k per annum dependent on experience. After a successful probationary period, you will be able to work 1 day from home per week too!
As Commercial Account Handler you will be responsible for managing a portfolio of SME clients, handling premiums up to circa £5,000. You will provide expert advice, process renewals, and support clients with their insurance needs. Your main duties will include:
* Managing new business, renewals, mid-term adjustments, and assisting with claims queries for SME commercial clients.
* Providing tailored insurance solutions, ensuring clients receive the best cover for their needs.
* Handling a range of commercial insurance products, including property, liability, motor fleet, and professional indemnity.
* Building and maintaining strong relationships with clients and insurers.
* Negotiating with insurers to obtain the most competitive premiums and cover options.
* Ensuring compliance with FCA regulations and company procedures.
* Using Acturis software to manage policies, documents, and correspondence.
We are really keen to hear from applicants with the following skills and experience:
* Experience as Commercial Account Handler or similar with commercial insurance knowledge ideally within a brokerage.
* Knowledge of SME commercial insurance products preferred but would consider those transferring across from a Personal Lines background.
* Excellent communication and client relationship skills.
* Ability to manage workloads independently and contribute as part of a team in a fast-paced environment.
* Strong negotiation skills and attention to detail.
* CII qualifications (or working towards) preferred but not essential.
* Knowledge of Acturis preferred but not essential for the right candidate.
Benefits:
* 25 Days Annual Leave plus Bank Holidays.
* After 6 month probationary period – Work From Home 1 Day Per Week.
* Sick Pay.
* Enhanced Maternity Package.
* Training & Development Opportunities.
Please apply or call us to discuss this Commercial Account Handler role in more detail!
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